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June 2023 by David Talbot
Highly recommend. I was fit for a suit for my wedding here last minute. The customer service and suit I received were exceptional.
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June 2022 by JEFREY HERMAN
Best taste in mens clothing.Wally, Joel and staff are great to work with. I really like the taste and quality of the clothing they offer. One of the best, if not the best in Cleveland.
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May 2022 by Dave Michel
Dropped off men's dress pants for donation. Nice reception from staff.
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December 2021 by Peter Bosko
Amazing business, selection, and staff. Service is above and beyond. Wanted to thank Mr. Aaron Jacobs for living up to this standard as he was gracious enough to deliver an item to Shoreby on my behalf while I had been delayed out of town. As a result of this I was able to make the occasion and connection without an extraordinary added difficulty. Truly uncommon service (especially these days) and I now consider this location my "go to" for any higher end suiting and attire.
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November 2019 by Madison Aubrey Dawson
We get fresh water from the springs here. I love it!
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November 2019 by Michael G
Best mens clothing store hands down.
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August 2019 by James Edge
I’ve been in this store many times. Normally I’m not greeted or helped. Several staff members will just look at me when I walk in. I’ve actually purchased items in this store. I love that they currently carry RRL by Ralph Lauren. But the past two RRL Ralph Lauren items I’ve purchased I did so directly from the Ralph Lauren website. I don’t have to go into this store anymore. It’s basic customer service. It goes like this “Welcome to Kilgore Trout. Let me know if I can help you with anything.”
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July 2019 by John Julia
Brought pants purchased from another store (not kilgore trout) to get tailored and they butchered the hem of $1200+ pair of trousers (a rare runway collection piece). I didn't notice when picking them up so I brought them to another tailor to get them redone for 1/4 of the cost that they charged me! It may be because they weren't purchased from there store directly but I chose them because of the quality products they do sell are very good (assumed if they carry these brands like Zegna they must tailor clothes well).
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March 2019 by Joe Fenton
A truly exceptional, high-line clothing store. Wonderful style consultants and on-site tailoring. I live in Chicago, but visit Cleveland frequently on business. Always a great experience at Kilgore Trout. Especially like the selection of Zegna and PT Apparel. Special thanks to Cheryl McMaster, Style Consultant, for her guidance. Hope to be back soon.
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March 2019 by BARON ROBINSON
For a classy guy this store provides all the style items one needs. Shop here an truly "Be Best" !
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March 2019 by Anthony Pennza
Quality clothing and the staff is always friendly and helpful.
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December 2018 by laura marotta
The best in the business.
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September 2015 by trevor gile
Ask for Joel. He is professional and knows his stuff!
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September 2013 by Kyle C.
Great store, clothing is fantastic and and sales team treats you with respect.
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November 2011 by Alicia B.
Just no. Unless your idea of a fun shopping experience involves being judged by your sales associates. See, I have what other's (and my husband) might call a slight handbag problem. I have a lot of them and I'm always looking for a new, fun brand. I had stumbled across a gorgeous blue Linea Pelle bag online that I just had to have for Christmas. Because I had no experience with that brand - I wanted to check it out in person to see what the color and leather were really like. None of the big mall stores carried it, so when I saw that it was carried at Kilgore Trout I felt really excited! And they carried Botkier! I'm sold! The girl working the handbag section was really sweet with great customer service and I felt like I would maybe be coming back to purchase a bag for Christmas. That is, until we stepped into the men's wear section for my husband to look around and the sale's guy from that side literally said to us "You guys just trying to get out of the cold?" as he ate his lunch. What!? No. We're not trying to "get out of the cold." We're trying to shop at your store d-bag. I'm sorry if we don't look like we want to buy $400 t-shirts, but ya know, there really were items that we were going to purchase! I was really trying to Shop Local for some of our big ticket items, but I'm going to be ordering this one online. =(
