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March 2024 by Kathie Buckner
Excellent customer service.
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May 2023 by Annick H.
Fast and effective. Open late. Ar least four clerks available. Much better than branch on Chagrin Blvd
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December 2022 by Richard
I’ve never had problems when I have to go inside. I don’t know what all these complaints are about.
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September 2022 by Rick Tannenbaum
Bankers do not know what they are doing. The manager gave me the "Best Banker" (his words) and he improperly processed paperwork for us 3 times. Tellers are very rude and don't like to answer questions.
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August 2022 by Cazar Pierce
Nick Marek, Banker. He is super considerate! Saw me wearing a mask and put a mask on to talk with me. He's great! I would highly recommend asking for him.
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March 2022 by Beah Human
The banker accomodated me right on the spot. I recommend going online and scheduling an appointment before going.
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February 2022 by yura beachwood
Usually kind but unprofessional staff which caused me a lot of headache
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October 2020 by Rbis59
Rude, arrogant, sloppy, difficult and just plain bad. I don't know how they stay in business.
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October 2020 by Tr Stull
This was the first branch I worked with when it was National City. Now it's PNC and they've got a great manager...David Cross! Set up a line of credit with no issues and got help with a vehicle transaction I had out of state! Couldn't be happier! Great guy!
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August 2020 by Seyed Mirfendereski
Great banking experience.
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April 2020 by Rich Martel
I find the staff very helpful...the complaints must be from fifth third employees
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February 2020 by Rich Bistritz
Rude, arrogant, sloppy, difficult and just plain bad. I don't know how they stay in business.
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February 2019 by Shannon F
Assistant Manager Geoff is very difficult to work with, humiliated me while making a withdrawal. I've been a loyal PNC customer but I'll be taking my $ somewhere else.
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October 2018 by Debra V.
My first time. Did the banking service I needed. Not overly friendly, but that's okay. Busy. On the quiet end of the shopping center near the shoe/leather repair shop.
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June 2018 by Colleen Chartier
Friendly enough staff, but unwilling to accommodate, ridiculous account fees with no resolution for long l-time customer. Ended up closing account, and was still trying to have service charges on account! Very difficult to visit during work day, atm is unhelpful.
