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January 2024 by Jill S
What is most frustrating is if your manicurist does not speak any English. You have no means of communicating and it causes for misunderstandings and difficulties in the process. I am all for having anyone do my nails but just need some means of communicating.
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January 2024 by Angela Simon
Way overpriced in my opinion.
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August 2023 by Michelle Pugh
I called in today to book a pedicure with my tech May, she’s the only person that I use for pedicures only. Called said come in now she’s available. I get there as I’m picking out my nail color a While female come in with her daughter and say that she also called and was asked to come in in 30 minutes. I’m their fort (Black Female). They ask me to wait and to allow the White patron be serviced first. Although I was there first. I told the manager that I understand racism but how can you do this when your culture suffers the same as mine!Money Greed!!!!!
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August 2023 by Lanette Vickers
My run back home was a pamper day, too! This looks nice and upscale. My nails and pedicure were one of the best ones I have had! I would definitely be back.
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August 2023 by TheAmazingWorldofTamar
A simple paint with French tip toes was $32.00, which I find to be pricey compared to any other salon. Not to mention the paint began to chip within a week and half of the service. Also the people who work there have no customer service or personality. The lady who checked me in barely acknowledged me, no greeting whatsoever. And the nail lady was on a phone call the entire time.
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August 2023 by Amanda B
$55 pedicure with three different opportunities for massage and yet no massage at all. On top of that, tech was very rough with feet, filed nails down so low they hurt now, and all my toes are red and inflamed. I will be dealing with infections as a result. It was rushed, in and out in less than 40 minutes. Save yourself and your nails and go someplace else.Service: Pedicure
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July 2023 by Wendy Burke
Called ahead to make sure we would make it in time before closing, it was 5:30. We were told to arrive before 6:30 and arrived at 6:10. The girl at the desk could not have been less friendly..."pick your color" she said, barely making eye contact. My daughter and i were finally taken back at SEVEN THIRTY. I got a pedicure with Sadly shaped nails and polish that had been "oopsed" and corrected several times by the technician. My daughter had an acrylic fill for her birthday. I asked the tech not to use UV light or gel polish as my daughter is only 14. She did anyway. not again. And at $70 for a fill you can actually go to a proper salon.
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July 2023 by Alicia Strang
I go here a lot and it’s so inconsistent. I just left the salon 10 minutes ago and I’m not happy with my nails or pedicure. It should take longer than 50 minutes to get a gel mani and pedicure. It was so rushed that I am now spending my time cleaning up the sloppy nail polish on my toes and picking away the excess gel on my nails. My toe nails aren’t even cut straight; they are jagged and the ends are rough.There are some good nail tech there and unfortunately this time I drew a bad one.
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July 2023 by Tenia Wright
These ppl do not know how to deal with natural nails I paid 120.00 to be in pain!!! All of my nails broke in the middle down to the meat!!! Lady just kept drilling my natural nail bed like she was doing acrylic!!! When I spoke with the owner they are Asian and I am black they think we complain cause we have a problem with paying but not at all I work everyday and I get my nails done every week and a half to two weeks!!! And that’s an insult!!! Do not patronize this business if you wear natural nails!!! Lady said I will take money off your next visit!!! But when will that be my nails are goneeee and destroyed!!! I will not even be able to get my nails done for my birthday!!!! Thanks prive for ruining my special birthday. I can’t even work properly cause I’m in so much pain and there wasn’t any sympathy or empathy.
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June 2023 by Brittany Clemens
Got dip with tips and the next day my nail broke. I grabbed a door handle and it broke in half. Called and asked about coming in the next day at 10am. Got there waited till almost 11am until I had to ask for someone to see me. Then got charged for the fix since it was more than a day later. Awful awful awful experience. Never going back
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June 2023 by Nadia Williams
Not a great experience last time. I like the ambiance but I feel the technicians could be friendlier. The dip colors are off. I had to get my nails painted to achieve the actual color I wanted. The biggest disappointment was that there were no brushes or soap in the hand washing station so I left with dip powder all over my hands and my nails and cuticles were dirty. Within 1 week my nails were cracked, dirty, and needing to be done. My bill was $134 for my nails and gel polish pedicure but I really wasn’t totally satisfied with my service. Privè needs to tighten up.
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May 2023 by lauren s
Horrible service and rude staff. My nails chipped in one day and was told I should expect that when I returned to have it fixed. My manicure lasted a day and my toes look sloppy and messy. Don’t waste your money here. I’ve never been treated with such disrespect.Services: Pedicure
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April 2023 by Natasha Miller
DO NOT GO HERE!!!! I had dip powder put on two weeks ago and my nails are completely ruined. I went today to get a soak off and was charged 16.20 to remove the dip. The lady at the front desk maybe the owner was very rude. She snatched the receipt out my hand and flip it on the counter after I signed. I will never give them a dime of my money. I just get the feeling they racist. I rather go to a salon where they value and appreciate their customers. Black women find a black nail tech to go to who will take care of your nails!!!!Service: Dip powder
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March 2023 by De'Aesya Platt
I was here for the first time this morning with one of my friends. This WAS where she she frequently visits to get her nail services done. Long story short we did not get our nails serviced here due to the nonexistence of recognition and customer service. They told us that they were ready for us so we went in and picked our polish and stood there for at least 15-20 minutes after with no recognition or communication so I told my friend we should leave and go to where I get my nails done 5 minute down the street. As we left and got to our cars the woman who was just sitting at the desk, not acknowledging us, follows us out asking if we were leaving and telling us that now they were ready for us. ? LONG STORY SHORT, IF YOU LIKE EXCELLENT CUSTOMER SERVICE, A BRIGHT, INVITING ATMOSPHERE, AND QUALITY NAIL SERVICE, DO NOT GO HERE. GO TO ZEN NAIL SPA. It’s 5 minutes away, same owners, bright, updated, and they give complimentary drinks with certain services. My friend absolutely loved ZEN and will not be returning to Prive. If you are spending your money, you deserve to spend it on quality!
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February 2023 by Diana
Wanted a nice set of nails for Valentine’s Day and the lady kept saying to just paint it one color. I kept asking for one small heart and she said I don’t need it and it would be $10. I told her I just want it on one finger and not all and she said you don’t need it and no one’s going to see it. $10 for one small heart design on a finger is absurd… Charged me so much to do a manicure within 5 minutes and not even do it how I want. My nails look like I did them myself and I’ve never been charged so much for something so basic
