AAA Wooster is a travel agency that provides a mixed experience for its customers. While some customers, like Amber Gillette, have had a wonderful and professional experience, with the agent going above and beyond to meet their needs, others have reported less satisfactory service. Some customers have found the staff to be unhelpful, especially if they are not members of the service. The agency also seems to be transitioning to more digital resources, which has left some customers feeling unsupported in accessing the information they need. Overall, the reviews suggest that the quality of service at AAA Wooster can vary greatly, with some customers receiving exceptional assistance, while others feel neglected or unsatisfied with the level of support provided.
Always an excellent experience, they feel like family!
August 2023
Rude..if your not a member I guess don't expect good service ...not real helpful...sorry we are not all high and mighty...wasn't really allowed to look at anything..
May 2023
Laurel Strasbaugh is the best. We always ask for her because she goes the extra mile. We rate her outstanding!!
