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November 2023 by Rebecca Emily
Really don’t understand all the positive reviews. I had applied at another location a few months ago, and was denied for not having enough work history at my current job (this was after being told to come in and I’d be guaranteed a car). Okay. I wait a couple months, and call the Wooster location. They still have my application on file, I spoke with the manager, and was told I would be completely fine to come in, and most down payments are about $200. Had a family member drive me 40 minutes (which seeing as I don’t have a car, I had to pay for in gas). Only to be told I need 1k down. Was also told they are a chain, so it will all work the same way. Then for some reason the Akron location texted saying they could do $500 down, days after?? Seems very scammy to me. Wasted time and money.
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October 2023 by Lace Airwyke
Always great service, very helpful. They have many incentives which I appreciate such as $20 oil changes and the warranty agreement that saved my wallet and my car. I would genuinely recommend them to anyone who needs a vehicle and is having trouble elsewhere. 10/10
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October 2023 by Theresa Olsson
I have went through them for a few of my cars! This experience was amazing they helped me get into the car that I wanted. I even wrecked a car and had bad equity towards my new car and they still worked with me! Very nice and friendly, I would recommend!
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September 2023 by Devaughn Harris
This journey started 3 months ago when we first went in and tried to get accepted. Instead of just telling us no and pushing us out the door they told us what we needed to do to get a car. The team at Wooster jdb is top notch, highly recommend checking them out if you have bad credit and need a way to get a decent car without breaking the bank. Very pleased thank you jdb Wooster!
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August 2023 by Jillian Fleming
We bought a 2011 Chevy Cruze and we test drove it back to the lot worked perfect then as soon as we sign the papers it over heats, we go back and their more then happy to give us a loaner for the weekend but not even a day later it’s broken down won’t start in our drive way but I will say the new owners of JDBNOW|BYRIDER have been true too their word about their policy’s. They fixed my Cruze and had the loaner towed back too their lot and we didn’t have to pay for towing at all. Very satisfied with my service from them!!!
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August 2023 by Mark Reed
The guys stayed till way after closing 4 hours after to be exact. The best service I have ever had at any car lot. Thank you for your outstanding service.
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August 2023 by Marissa M.
I sat there and drove all they way to Wooster to give them a shot. I work 12 hours a day and I'm never home. So I don't always get updates if one of my parents change there number or if they didn't pay there phone bill. So I stepped out to call my sister and I husband was sitting in there and they said I was going out to have someone fake be my mom. they shit talked so much it wasn't even funny and you could hear most of what they said. so I finally got my mom on the phone and they didn't even call her. instead I would have needed 1500 down. very very disappointed in this place. like you shouldn't be talking shit with the people sitting right there.
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July 2023 by Amber Haley
Matt and Kathy went above and beyond to make sure we got into the vehicle that we needed! I couldn't ask for better service! I highly recommend going there for you next car shopping adventure!
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July 2023 by Karianne Boden
Exceptional service and people! We are a growing small business and we are fighting to stay alive. Heavy construction mixed with vehicles is a gamble. You never know when there going to break down or when the engine is going to blow. We had both of our company trucks break down on us in the past 3 months and our credit was torn apart due to all these unforeseen circumstances. JDBNOW literally has saved our company! The team even stayed until almost 9pm just to make sure we were able to take our 2500 HD Silverado home. We drove 2 hours to get there and it was totally worth it! They are a blessing!All dealerships could learn many things from this company! I truly mean that! They were very thorough and they even had a detailed binder and video that went over everything they offer like $20 oil changes, everything they cover on the vehicle and everything they do not cover on the vehicle. They make it simple and easy to understand.This is the only place I will be buying vehicles from! The Mansfield location and the W. Broad location has even jumped in to help us with everything we got going on!You can’t get better than this!
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June 2023 by Kamy Ann
Today I visited this location in quite a bind. I was nervous and didn't have a lot of hope of finding something, AND being able to drive it home today. They were so kind and friendly! They took their time to explain everything to me, and showed me what they had to offer me. They even found other cars at other locations for me to look at in case I didn't like what they had at their lot. After test driving and deciding on the car, the manager even went to put gas in it before I left. Matt thank you so much! Even the man who took care of the financial things went through every page, line by line, to be sure I understood everything about my account. I'm shocked at what a great experience this turned out to be. Thank you again
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June 2023 by Katelynn Tracey
Went here today and Matt and the whole team were so helpful. Matt is very nice and funny! Jeff, who is our budget was great! The GM is wonderful!! Recommend 10/10
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June 2023 by Brandy Revlett
Thank you so much to the Wooster Team. Sometimes buying a new can be overwhelming, but not with this amazing team. They were great! They made this process easy and actually fun. They made sure I was absolutely happy and loved the vehicle we purchased. Thank you Cathy, Jeff and Matt
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June 2023 by Kari Baker
Today I visited this location in quite a bind. I was nervous and didn't have a lot of hope of finding something, AND being able to drive it home today. They were so kind and friendly! They took their time to explain everything to me, and showed me what they had to offer me. They even found other cars at other locations for me to look at in case I didn't like what they had at their lot. After test driving and deciding on the car, the manager even went to put gas in it before I left. Matt thank you so much! Even the man who took care of the financial things went through every page, line by line, to be sure I understood everything about my account. I'm shocked at what a great experience this turned out to be. Thank you again
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May 2023 by Finch Moore
AMAZING!! Matt and his manager found the perfect car for me at a price I can afford!! I would recommend buyrider to literally anyone I know buying a car. Perfect condition and perfect for me ❤️ Thank you guys
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May 2023 by Nasir Jones
The salesman was very informative, didn’t try to push anything on us, and helped us get through the entire interaction smoothly. I walked away with a new (to me) vehicle for a very affordable payment. I would 100 percent recommend them to anyone in need of a car.
