“John and Erica are incredible. Hands down the best customer service experience I’ve ever had! I brought my twins in and they occupied them while I shopped, provided multiple options, and created a wishlist for my future purchases! Thank you for being wonderful to both myself and my girls. This is my store now!”
“stopped in this morning for a simple watch fix. i was treated just as well as a high paying customer would have been. absolutely recommend to any one, for any reason. kindness and a friendly smile mean a great deal.”
“My mom and I went in to sell my grandmothers gold jewelry she had and Tim went above and beyond to help us out and answer any questions we had . Tim was truly a wealth of information and treated us so nicely . I can’t recommend P&G enough to sell any gold / jewelry/ coins you have , they absolutely will take care of you !”
“I purchased a watch here a few months ago and I love it! Their hours might not be as regular as a big-box company, (as mentioned by some disgruntled 1 star reviews) but the service is personable and they have a wide variety of products. The owner is good at his craft and has reasonable prices, I will definitely be back.”
“I have bought multiple pieces of jewelry from McKenzie's and I love going in the shop and browsing for my next one of a kind piece of art. She is VERY talented and is a master at her craft. My favorite store in Wooster for sure!!!”
“Greeted as I walked in and asked how they could help. No pressure to exceed the price range I asked to see. Remembered me from previous purchases to help guide suggestions.”