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August 2025 by Michelle
Great service and super quick, Needed my brakes looked at and Nick got my truck right in without an appointment and got me taken care of. Will be recommending everyone I know to come to the Quick lane
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February 2025 by YahYah
Good service and friendly staff but not Quick hence the comfortable waiting room..
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December 2024 by Tammy Hill
Went in to get my oil changed. As always, they were all very nice and did a great job taking care of my car! Thank you
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October 2024 by Quinn Clark
Guy at the front desk, super nice. Deserves a Raise
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July 2024 by Dru Ansel
Will not be returning have never had good customer service here over the last few years it went really down hill. The car pick up team is amazing but the one running the desk would rather you not bother them. We had our oil changed May 30th and drove 1500 miles total down to Georgia and back going through 5-7% grade mountains to find out this week that the oil was never tightened when they changed it we lost nearly all the oil and could have gotten major issues with kids in the car!
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March 2024 by Tiffany Miller
First time using quick lane tire and auto center for an oil change and tire rotation for my expedition. Very happy with the service and especially Bobbi the shuttle driver. She was the best! Thank you and I will be back! ?
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February 2024 by Connie Brown
This was the best experience I've ever had. They picked up my car, did the oil change and had it back to me within two hours. So simple and convenient! Thank you very much, I appreciate it.
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December 2023 by Jon Herman
Always a wonderful experience! The service dept has always taken care of my vehicle, the prices are great, and the repair time is fast! Would recommend to anyone searching for outstanding customer service and vehicle care.
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December 2023 by Kayla Joyce
I scheduled service for my car that was quoted at a previous oil change. At my first appointment the service I requested was not completed and only my oil was changed. Once the mistake was realized, they quickly rescheduled me so that the requested services could be done. When I got my car back, only half of the services I requested were completed and they were not done well. My oil pan was replaced, but it is still leaking, I was supposed to receive a multipoint inspection but my tires were not checked and I had low tire pressure warning the following week. I just had my oil changed by someone else and they found that the bolts for my exhaust were damaged when the exhaust was dropped to do the oil pan change. A repair was attempted only with JB Weld. Also the oil drain plug was lose and the oil filter was tightened beyond what is recommended. I am severely disappointed in the service I received. I really like Pallota's service but I will never go back to the Quick Lane. What a waste of almost $900.
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September 2023 by Rosanna l Jones
Fast and polite .
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August 2023 by Brenda Kaser
After a few stops for an oil change stopped here, was closing time and they said we will still do it, on top of oil change got my tires rotated and much more than the other places offered for the sane price!! On top of being super kind they were honest and did not try to charge me for extra oil wuch my truck does not use! The other place wanted to charge for 7 quarts and said I didn't know what my vehicle took! Really I think I know what was always put in! The other place acted like I was dumb and rudly said well were doing you a favor charging this were giving you a heck of a deal!! Nope that's ok im not dumb and I knew I was being treated like nothing on top of ripping ppl off! Quick Lane is where I will continue to go for my needs they even said to bring my dog in out of the heat I will tell ev1 I know to go here! Great service honest and kind people! Thank you Quick Lane for doing what you do!!
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July 2023 by Pat E
Had a 9:00 appointment, didn't get truck back until 2:30, they didn't return my lug nut socket or drain plug tool, they didn't reset the oil life, I didn't receive any ford points, they said they would wash my truck but didn't. I do not recommend this place.Services: Tires
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June 2023 by Tyler Redinger
I’ve regularly brought my vehicle (and past vehicles) here for tires and brakes and never had any complaints. Brought my vehicle in with an issue and told the bill would be $2k. Agreed, once it is done they call and say the issue is still persisting and it will be another $2500 to get it right. I’m not sure if it was a lack of knowledge or lack of communication but I plan on taking my vehicles elsewhere from here on out. Essentially you fixed some wear and tear but didn’t get my vehicle back to safe operating conditions or work with me on price. Just didn’t seem very professional.
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June 2023 by Matthew Goff
This place is anything but quick. Make sure your car is put together properly when you get it back. I found loose and damaged parts underneath after they worked on it.
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June 2023 by Charlotte Garens
A bit costly, but always knowledgeable, kind, and quick service!
