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March 2024 by Scott Straka
My family has been taken care of by Denig Jewelers for 40 years. I made my first watch purchase from scott in 1992..My brother and his wife's wedding rings.And my dad and his wife's wedding rings.Great people. And great friends for years.
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January 2024 by Conrad Allen
They replaced a watch battery and resized the links for me, and when I went to pay they told me it was on the house. Very impressed with the service.
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December 2023 by Rick Proper
Beautiful selection and knowledgeable & friendly staff. Bought an engagement set for my wife here 23 years ago!
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December 2023 by CJ B.
Earlier this year I had Denig repair a broken clasp on a bracelet I had bought there a few years ago. When I dropped it off I told the elder gentleman (who is very friendly) that I wanted to get a new setting for my engagement ring (I received 33 years ago). He took the measurements and said he'd work on an estimate. When I picked up my bracelet, no estimate. I called a week later, nobody knew what I was talking about, but the person promised to look into it and call me back. Never heard from them. I went to Worthington Jewelers and bought a new setting with 1.5 carat diamond and a .5 carat diamond. If Denig continues to ignore customers, they won't last long.
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November 2023 by Catch All
staff was knowledgeable friendly and approachable definitely recommend
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October 2023 by Ben Stanhope
Great customer service! Raleigh was so easy to work with, provided great advice and my fiancé adores the ring! Highly recommend
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August 2023 by Michael L.
This place should be a template for how a jewelry store should be. Very kind and knowledgeable people. Reasonable prices. They're the kind of store you want to patronize. It's my new favorite jewelry store.
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August 2023 by Phil Lytle
Quaint family owned jewelry shop...watch battery repairs,estate jewelry, reasonable pricing,unmatched service!!! Thank you for taking special care of a 96yr Olds Masonic antique watch,young man..your grandpa Mr.Denig would've been so proud of how you helped this "Oldman restore his "girl"..keeping her fine tuned!!
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August 2023 by C W
I brought my ring in because it was missing a stone. They replaced the stone and assured me all other stones were checked and secured. For this I paid over $200. Three weeks later a different stone fell out. I called and explained and they said "bring it in, we will take care of it", mind you I was never provided a quote and so I assumed they were fixing their mistake of not securing all stones as promised. This was not the case when I went and picked it up as they expected payment. And when I was surprised by the mention of payment the guy said "We don't do this for free". After speaking with who I assume is the owner or manager he said he would do this, this one time as if it was a favor to me. Look I don't mind paying for services but if you expected me to pay from the get go you should have called me with an estimate which never occurred (it did occur the first time, which was even more reason I assumed they were correcting their mistake). Low and behold it has been maybe a month and the same stone they fixed last time (now the third stone) has fallen out! The exact stone they just replaced. I wont even bother bringing it back here. We usually like supporting local businesses which is why we originally chose this place but we no longer will and I can't recommend it.
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July 2023 by Tracey Marshall
I have had wonderful experiences purchasing and fitting two watches that I have been putting off for years. The service is the kind of service we were used to 30 years ago. I am ranting about their high level of customer service and satisfaction. A BIG thank you for making it such a pleasurable experience!
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July 2023 by Cheryl Taylor
Absolutely wonderful store with excellent, honest service!
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June 2023 by Zoe O.
Great service from Clay, he cleaned my boyfriend's chain and put in a new watch battery for him. Very personable
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May 2023 by Kristoffer Tovar
They adjusted my Invicta watch perfectly ! They were so nice and very knowledgeable. Highly recommend.
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April 2023 by Jill Crabtree
Highly recommend Denig Jewelers! Took in my grandfather's old pocket watch that I knew nothing about. They took the time to show me how it worked and replaced the crystal for a reasonable price and quickly. It wasn't an expensive watch, but they understood that the value was sentimental. Thank you!
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April 2023 by Linda Vierow
My husband purchased my wedding ring and band from them. A post broke off and I lost the diamond which was insured. I left it with them in the fall while I was in Florida for the winter. It took numerous calls and emails to get a written appraisal. I returned in the spring to get it repaired. Sent them an email and called them with a picture of my request for a new setting. No follow up from them so I went into the store and showed them the picture on my phone of what I wanted as a replacement to give me an estimate. After 3 weeks I gave up and picked up my ring. The only repair they completed was resizing my wedding band which broke about 6 months later. I was told by another jeweler that they stretched it and ruined it. Very dissatisfied.
