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September 2025 by Melinda Warner
Taken advantage of! If you are a good customer, pay on time, you continue to get a rate hikes every 6 months- they keep raising the rent on auto pay to see how they can take advantage of you.
I totally own this, but thought this was the cost of storage units- I happen to see an add at a few places and they are going for $96 per month- mine just increased to $305. The exact unit I was paying $280 was $96.
When I went to the facility at least 7 times- trouble getting someone there and lost in 30 minutes on their customer service line- never receiving any help.
I finally reach someone who was helpful but hands were tied because of “company policy”
I was able to reduce my bill- but I had to move units. Really?
I’m a widow and this has all been overwhelming- and then I had to move everything with a wagon to a new unit.
Buyer beware- check your auto pay!
Whatever happened to taking care of good customers?
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August 2025 by Justin Davis
I stopped in this location to look at the sites units. Very very clean well cap facility. I did not see any trash laying around.. Tina was very Polite and very helpful.
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August 2025 by Kejialique Beegle-Ryan
Tina is always so professional and always has the best positive attitude no matter what!
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August 2025 by Jennifer C
While I was there for information, I was able to witness how helpful Tina was with the customer Monika. She was professional and very friendly always with a smile. I will be coming back to this location when I need a into. Tina was an amazing person, I would want her to help me get through everything.
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August 2025 by Boussallat Rachid
Very professional manager
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July 2025 by c h
Clean facility. Nice units
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July 2025 by Rachel DeNiro
In my experience so far, the customer service has been exceptional. Tina has always been helpful and informative & kind. So far, I would recommend the only downside is it not being 24 hours or later than 9 PM that you have to be off the property that’s the only downside but that’s a personal opinion and has nothing to do with a lot of of other things that are good about the place.
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July 2025 by Elena Viktoria
Anne helped me today! Thank you Anne!
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July 2025 by KaySon Purcell
Great service, best price and aervice
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June 2025 by Martice Jackson Sr
Ms. Tina at the front desk of this location was very nice and helpful with the storage process. She was patient and friendly
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May 2025 by tino felix
Stanley provided exceptional service, addressing all my concerns and fulfilling my tool storage requirements perfectly. I highly recommend Public Storage.
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May 2025 by Chelcee Ellington
Omg…..I can’t describe the experience I had while in store at this location. Ms. Tina went above and beyond to make a hard transition and move, peaceful and smooth. Her customer service exceeded my expectations, and I can’t express my gratitude enough. From her smile and welcoming presence, to her knowledge, her words of comfort and support, and the well kept maintenance and cleanliness of the property and unit. Ms. Tina was such a pleasure to get to know and again made my transition and move here easier. Thank You so much!!
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May 2025 by Beth Hillis
It was very easy to rent the unit online. When we needed to get a larger unit, Tina and Ben were super helpful in making the change.
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May 2025 by Adrian Quesada
Thank you Heather for your help 😊😊
She’s very nice !!
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April 2025 by Alhaji Nicholas
Tina was great and she is a professional. She explained the information clearly.
