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August 2023 by Glenda Carey
The women are so nice. I don't remember ever having any problems.
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February 2022 by Melissa Gibson
Yummy made to order cakes with friendly and on time service.
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November 2021 by Evesta Stewart
I didn’t go to Kroger’s in Xenia. I went to Aldi’s. First time to the new store. Very few cars in the lot. I keep forgetting that all of the stores I shop are located within a 1/2 mile of each other.
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June 2021 by Fonetta J.
I bought some Butchers blend ground sirloin AT KROGER, ( mind you now, they have a commercial about "secret shoppers" making sure their food is fresh.) So as soon as I popped the air tight container opened a horrible smell come out of the package. So I smelt the meat , and it was bad. I took it to customer service. I told him that I didn't keep the receipt, because of the promise that they're food was fresh. He proceeded to tell me since I didn't have the receipt that I would have to get the same item. I told him NO!! Who wants to buy the same thing if the first item was bad. It was dated 6/23! So I'm sure the same thing is going to happen. He did not try to apologize or even make it right. I threw my hands up and told him to keep it. Over $9 worth of meat, and he didn't care. You guys need to stop talking about how fresh your food is if it's not really!!! And since you advertise the food being fresh the least you can do is except that the person believes that, and is not going to keep the receipt. I'll find somewhere else to buy my "FRESH MEAT" LIARS!!!!!!!!
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January 2021 by April S.
Desiree, Floral Manager, bent over backwards to ensure that my granddaughter's Sweet 16 Birthday was saved with her beautiful floral arrangement, card, and suggestions. She happily took the time to help me in every way she could long distance. Desiree excels in customer relations. I wish every consumer transaction was this pleasant and efficient. Thank you very much for putting your life on the line as an essential worker during the pandemic.
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November 2020 by Zach Hittle
Maybe open more than 1 check out at 5:30pm on any day. Not this first time this specific Kroger has made me late delivering Instacart orders. 1 of many times. ALSO MAYBE ADD THE ONLINE PAY BUTTON TO THE SELF CHECKOUT!!!!
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November 2020 by Stephanie Marie
Ordered a basic football cake for my sons birthday. I arrived stood there looking at the worker for a minute or two before she even looked up at me and I had to speak first that I needed to pick up. She handed me the cake and immediately I was upset. The letters were all run into together looks sloppy, the football guys were knocked over messing up the rest of the cake, also the red & blue icing wasn't put on the sides as the picture described. She then said well you didn't tell us to do that. I said I shouldnt have to because its what is in the book so I showed her and walked away. Obviously nothing was going to be done. Waste of $30 and now I have an unhappy child because the cake is ugly. Cant post a picture but I do have it!!! Won't be going back there! They always mess something up...as ive went there long as I can remember sadly.
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October 2020 by Lexi Hochstettler
Absolutely disgusted with this store right now. We placed a $200+ click-list order yesterday and all the time slots for the whole day were available to choose from. We chose 7-8pm so my husband would have plenty of time to get out of work and get there. We are out of food for our 1 year old and many of our household staples. I miss a call from Tamra at 6pm letting us know they’re too busy to fulfill our order AT ALL. My husband calls back to see what options we have and gets no common courtesy/decency from Tamra herself. It is frustrating to spend the time putting together the cart virtually and then get denied service to then have to cancel my order and go physically put the same items in my cart. My time was wasted and they’ve likely lost my future business.
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September 2020 by Jimmy P.
If you are going to pick up a prescription, be sure to plan being there for quite a while. Even bring a chair as the last three times I have been here, the line is halfway back aisle 16...three strikes, out. Will go to another pharmacy
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July 2020 by Katie Baker
We just left the Xenia Kroger. The woman in line in front of us was a dollar and some change short on her bill. We tried to give her $2 so she could get all her groceries. The cashier would not let us give this woman money, he said it was against store policy and voided one of the items on her order. Seriously, Kroger? With everything going on today, you're going to have a store policy that prevents people from being kind to one another?
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March 2019 by Karen Brooks
Always great deals and customer service
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November 2018 by patty diggs
Love it.
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June 2018 by Jolene W.
I pretty much only shop for my groceries at Krogers! Staff are always willing to help and very friendly! I can always find the produce fresh as well as the bakery, deli, and meat counter inviting!
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April 2018 by Zach Thomas
It’s ok, just small is all.
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September 2017 by David Griffin
Great place to shop
