-
December 2025 by Randy Gorman
I would like to thank Boardman Subaru for helping me get back to the Forester 2026. Kyle Betsa was our salesman we worked with and he was so patient and took quite a bit of time, as I was undecided on the Forester or the Crosstrek . I finally decided on the Forester as I had them previously and was more familiar, although they are both great cars and my husband and I have had many other cars and trucks. The Sales Manager was great too and helped us also and we are very happy and highly recommend the Subaru. Thanks again Kyle!!
Patty Gorman
-
December 2025 by dennyy
I can’t give anything less than 5 stars to these guys, i am fully aware that I can be a difficult customer and we have had our differences but I will never knock their work over that.
Robby, Frank and Scott the main ones I dealt with, all of them are very friendly and cool dudes. I just wish we didn’t have to deal with such a mess. I do thank you guys for the efforts trying to help the vehicle warranty, that effort, it didn’t go unnoticed . I know if that one was up to you guys there would have never been a denial on the warranty.
This review will stay as is, you guys have my word. I also want to give my formal apology to the entire staff there, it was a messy situation and you guys did try your best, I do thank you guys for that I just wish you guys understood me and my angle a bit better.
-Dennis
-
December 2025 by Maddy Denno
I bought a new 2021 Subaru Forester Touring from John Janczewski at Boardman Subaru in 2021, it was a very pleasant and fast experience. Very straightforward, no pressuring from sales or finance, and I left with my new car in about 2 hours. Now in 2025, I wanted to buy a 2026 Subaru Forester Wilderness so I reached out to Boardman Subaru. Hayden Martin (Internet sales consultant) contacted me and put me in touch with Jamar Steverson (Sales consultant). After getting the numbers, Jamar gave me a quote for $21k for my trade in and $1.2k below msrp. I told him I had other offers (one of which being $26k from Carvana), so I asked him if they could go higher on the trade in value. Jamar said they were “being aggressive without seeing the vehicle” at $21k. All of my other offers were sight unseen, and Jamar did not present any flexibility even though his offer was 3-5k below all other offers. Hayden then reached out to me and said: “You could always sell it to Carvana and then come buy the new Forester from us!”. It is unsettling and inconvenient to suggest to your customers that they sell to a different business but bring you back the profits. It’s clear that sometime after I bought my car in 2021 the management team and their policies have changed, the treatment I received this past week was very poor. I was able to find another Subaru dealership near Akron that was instantly more pleasant, upfront with their prices, offered more off of msrp, and they matched one of my trade in offers. It was worth the drive, I’m happy with my new 2026 Subaru Forester Wilderness and Boardman Subaru lost a sale due to their poor sales team practices.
-
December 2025 by Mike Biela
Just leased a 2025 Crosstrek from Boardman Subaru. Good place if you’re interested in a fair deal and don’t like the games dealers play. My salesperson Jared Czarnecki was pleasant and upfront. Answered all my questions.
-
December 2025 by Claire LaPlante
I can’t say enough good things about my experience. Everything was a breeze and pain free at this dealership from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions and made the entire process smooth and stress-free. I’m very happy with my purchase and would definitely recommend this dealership to anyone looking for a new or used vehicle. Buying a car from a dealership can be stressful and there were no games or gimmicks involved here! Thank you again Joe S!
-
September 2024 by Bill Peters
I never thought i would ever say what i am about to say but i actually really enjoyed going into Boardman Subaru and looking around without any pressure from a bunch of salesmen trying to scoop me up. I had some idea what i was looking for so i got the pleasure of meeting and having Jared Czarnecki assist me in finding what will put a great big smile on my face and he nailed it. I absolutely love my new outback wilderness edition and he made every step of the transaction a breeze. During my time there i met and talked to numerous of the sales team in passing and i can honestly say each and everyone of them made me feel like i was more than just a customer..I want to personally thank each and every one of there staff for being more than just there to sell me something. Furthermore i would like to tell the owner and GM of Boardman Subaru the they have got top notch employees…
Thank you Jared for everything you did for me my friend
Bill Peters
-
September 2024 by Saralee Greenfield
Sales staff are wonderful. They offer a program where you can bring your car in after a few weeks and they will make sure you know all about the operation of the vehicle. Sales staff spends time with you before you drive off . I bought the Forester and I love it.
-
September 2024 by MARGUERITE DOUGLAS
I had a great experience at Boardman Subaru while purchasing my 2024 Subaru Impreza. I love my car! I’ve been with them for several years now. My salesman, Dev, was very kind, knowledgeable, made sure that he worked for what I needed and what was best for me and within my budget. I appreciated that very much. Dev has a great personality and showed compassion for my concerns with purchasing a vehicle. Thank you Dev. Dev and the Scott in the finance department worked on my behalf and that meant a lot to me as well. I recommend Boardman Subaru and Dev Wilson, Sales Consultant. Lastly, I greatly admire their charity work in the Mahoning Valley. Marguerite
-
September 2024 by Fred Gargasz
AWESOME
-
September 2024 by Cassandra Boyle
At first I was pleasantly surprised by the kindness of Boardman Subaru’s sales team. I was looking to buy a used vehicle for the first time on my own. I was told by Kevin Guthrie and another finance team member that they would only run my credit once through the bank of my choice but nothing further than that until I said otherwise. Here I am about a month later and I’ve come to realize through statements in the mail that my credit has been run for an auto loan 3+ times by Boardman Subaru and that I had been straight up lied to. I would never recommend this dealership to anyone and I will happily take my business elsewhere.
-
September 2024 by Ryan R
Just bought a New 2025 Subaru Outback wilderness from Tom Herman at Boardman Subaru. This is my 4th or maybe 5th... Subaru I have bought from him and everything evrytime has been a great experience. Tom and the rest of the staff know these cars better than any dealership for any other brand I've owned. If you're looking for a great car and knowledgeable Salesman go to Subaru of Boardman and see Tom Herman.
-
September 2024 by Terra Donnelly
My son bought a F150 trade-in and it needed some servicing done after the warranty he bought had expired. The service manager, Steve from Subaru was nothing but kind knowledgeable, and extremely helpful. He went above and beyond and got us an extremely fair price to have the work done. The rental they gave us was amazing. We are definitely more than satisfied and will be back. 10 out of 10 recommend these guys
-
August 2024 by Antonetta Richards
Very satisfied with the service so far. My salesman Ryan didn’t make me feel extremely pressured to make my decision. I have a 2025 Outback which has more than enough features for me. Everyone I dealt with was very kind and professional. I definitely will purchase again from them and recommend Noardman Subaru.
-
August 2024 by Rural Legend
Love my new wrx tr. Good sales experience....better than I had with Lexus.
-
August 2024 by Nate Lawrence
Great place to deal with, from purchasing a car, to the service department and everything else in between.
