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February 2024 by Rhonda Poindexter
Horrible experience! Please be more inclusive & train employees & management how to deal with indigenous customers more specifically tax exempt clients! WE DO NOT REQUIRE VOUCHERS! WE ARE PROVIDED TAX EXEMPT NUMBERS FROM YOUR GOVERNMENT! THANK YOU IN ADVANCE FOR YOUR PROMPT ATTENTION TO THIS MATTER! GOD BLESS !
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January 2024 by Peggy Rocco
Bargains galore!!
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January 2024 by Carmelo Pappalardo
It looked like a dump. Nothing of value for sale. Half the store has been closed off with walls.
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January 2024 by Miguel Vazquez
Good stuff and nice price
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January 2024 by Merrianne McGill
Great prices!
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December 2023 by Matthew Christy
Not great. Store is very poorly set up. Staffing was long line even with many registers open.
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December 2023 by Queeta Please!
Grand babies coats..... always nice always great selection
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December 2023 by Livia Moretti
Burlington USED to be a very nice store, they had really good quality clothing, coats & more. Now it looks like one giant thrift store w/ low quality coats & clothing. I will never return to this store again. It’s not the type of store that I remember & that’s just sad!
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November 2023 by Kathryn Hart
Whatever you do, DON'T do a layaway here! TOTAL RIPOFF!! Better yet, STOP SHOPPING HERE! They REFUSED to refund my cash purchase with receipt, well within 30 days, when the coat I purchased for my 87 year old handicapped aunt for her birthday didn't fit her. Due to her handicap, she couldn't shop with me, so I had to guess on the size. The layaway was only 2 days completed and 14 days in layaway, WELL UNDER the 30 days of their normal return policy. I would have just bought it and returned within the 30 days if the sales clerk would have been honest and informed me when I EXPLICITLY asked for ALL of the policies BEFORE agreeing to go ahead and do the layaway. AND, on top of that, paid an extra $5 for this supposed "privilege." This is a completely underhanded method of stealing customer's money! The lazy manager wouldn't even come down to the registers to discuss it when I asked to see a manager. In 2+ years relocated here in Boardman, Ohio, I have easily spent THOUSANDS of dollars in this store to outfit my new home. At this point, I will NEVER return to this store for anything EVER AGAIN! I was an excellent customer who had spent loads of money with them, and in return for my patronage, they are too CHEAP to return a measly 70 bucks plus tax for a gift that didn't fit a handicapped person who cannot shop for herself. Pathetic, gross, and disgusting customer service. Avoid them at all costs and just go to TJ Maxx/Home Goods...
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November 2023 by Karen Tohm
My son is a big boy and he needed a coat. Their sizes are not true. He tried on a 4x, which was tight around his stomach. Then he tried on a 5x and a 6x. They both fit the same as the 4x did.
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November 2023 by Kathryn H.
Whatever you do, DON'T do a layaway here! TOTAL RIPOFF!! They REFUSED to refund my purchase when the coat I purchased for my 87 year old handicapped aunt for her birthday didn't fit her. Due to her handicap, she couldn't shop with me, so I had to guess on the size. The layaway was only 2 days completed and 14 days in layaway, WELL UNDER the 30 days of their normal return policy. I would have just bought it and returned within the 30 days if the sales clerk would have informed me when I EXPLICITLY asked for ALL of the policies BEFORE agreeing to go ahead and do the layaway. AND, on top of that, paid an extra $5 for this supposed "privilege." This is a completely underhanded method of stealing customer's money! In 2+ years relocated here in Boardman, Ohio, I have easily spent THOUSANDS of dollars in this store to outfit my new home. At this point, I will NEVER return to this store for anything EVER AGAIN! I was an excellent customer who had spent loads of money with them, and in return for my patronage, they are too CHEAP to return a measly 70 bucks for a gift that didn't fit a handicapped person who cannot shop for herself. Pathetic, gross, and disgusting customer service. Avoid them at all costs and just go to TJ Maxx/Home Goods...
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October 2023 by Anthony E Hilton
The location downsized but still able to find things My Wife GrandDaughter & Great GrandDaughter also Myself
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September 2023 by Wackyred35 Ties
Hardly anything worth buying. I was very disappointed.
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July 2023 by Sherry C.
I like Burlington but would not recommend this location. They had 1 register open today (Friday) and had a huge line. The girl working to register called for help and nobody came to help her. That's disrespectful to the lady working the register and customer a like.
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July 2023 by Brian Beeman
Always something interesting sitting on the shelves waiting for me to pass by and pick it up
