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November 2023 by Vincent L.
The purchase was relatively straightforward. It took longer than I would've liked because they tried to upsell us a more expensive car several times but that's their job. Otherwise the car I got runs well. My check engine light did come on a few days after I left but otherwise it runs good.
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November 2023 by jim beeman
Fred, Martin, Ford truly takes care of their customers! I’ve seen other dealerships and the situations their customers deal with. At Fred, Martin, Ford, their cars have warranties and professional service technicians along with sales professionals who make the experience tremendous. I highly recommend to anyone in the market for a vehicle.
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November 2023 by Brendan Squires
Lovely place to buy a new or used vehicle. Lots of smiling faces and helpful staff make it a wonderful experience. I enjoyed a very trouble free deal prepared by Jeff Jewell, that met or exceeded all of my expectations. There's no doubt in my mind that we will be making the easy drive to Youngstown, OH from where we live in Pittsburgh, for all of our future car and truck purchases.
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November 2023 by Christopher Delagarza
It was amazing. I came in looking to either refinance or trade in my truck. And when the receptionist called for somebody to come work with me. Two guys came running. And Robert Droege was the one who showed up the fastest.. we shook hands and it was amazing. I got treated like a king. And keep in mind I did not have no cash. All I have is my old 2014 truck. With low miles. The amazing part was that he heard what I was looking to do, which was trading my truck for a brand new truck, which is some thing I have never had in my life. This is my first vehicle that I’ve ever had brand new. And not only did they work with me because I don’t have great credit. I have OK credit they worked for me. Robert literally ran around Fred Martin Ford getting everything together and making the process so easy I was actually flabbergasted. And two days later, because I had to wait a day cause I had to get new insurance. I drove off that lot with a brand new truck With 25 miles on it brand new Ford F150, 2023,75 year anniversary edition….And because they showed so much willingness to actually talk to me go through everything so that way I understood what is going on. They showed me that they are a good and legit dealership. And they deserve all the awards and have earned all the awards that I seen at the dealership. So their loyalty to me and their willingness to fight for me and fight for the lowest prices, and the lowest interest rate that I can get with my credit. They have earned my loyalty. I’ve only lived in Youngstown Ohio for 2 1/2 years. And that’s what I told them because you were loyal to me, and made everything happen so easily that I will show my loyalty to you and I will be bringing my wife in to get her self a brand new vehicle with Robert. It was truly amazing.
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September 2023 by Joe Trocci
Hands down the best experience I have ever had buying a vehicle thanks to Jim Beeman and Donny Murphy. I live in PA and no one would give me the time of day because if my situation having gone through a divorce and having a trade in with negative equity. I decided to branch out farther and see if i could do anything. These guys went above and beyond anything I would have ever expected. They were patient, understanding and absolutely no pressure. They got me into an awesome Edge ST AND an amazing interest rate on top of it. I'll be making the 45 minute drive for service to because the experience makes it well worth it.Thanks guys!
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September 2023 by erica bell
Been a very good place to do business with. Have bought 5 cars here and never had any problems. Also get serviced here. They are all super friendly too! I highly recommend working with Donny, an older gentleman, to buy your carAnd Mo who handles the service for your car is friendly and great!
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September 2023 by Mohenad Rasoul
Mohammad and Dan were exceptional while helping me service my car. The excellent service i received from them alone is enough for me to always trust my car with Fred Martin Ford.
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September 2023 by Lee Preslan
I had the pleasure of working with Andrew Kiser during my recent car purchase, and I couldn't be more satisfied with the exceptional service he provided. Andrew's knowledge about the Ford Ranger was truly impressive, and he answered all my questions with patience and expertise. What sets Andrew apart is his dedication to ensuring that the car buying process is smooth and enjoyable. He went above and beyond to accommodate my needs and preferences, making me feel valued as a customer. Thanks to Andrew, I drove off the lot in my new Ford Ranger with complete confidence and a smile on my face. I highly recommend Andrew Kiser for anyone in search of a top-notch car buying experience!
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September 2023 by Katie Shaffer
My husband and I had the best experience here with purchasing our new car! The customer service was top notch from beginning to end. Thank you Denis and Ben!
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September 2023 by alan rowswell
Curt was great to work with! He's very responsive, helpful, and knowledgeable. I went from inquiring about the car to having it in my driveway in under a week. Scott did a great job of finding me a reasonable used car loan as well. I'll definitely think of this dealership the next time I need to shop for a car. Thanks guys!L
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September 2023 by Robert Pulley
Great place to do business. Friendly and courteous staff, very customer focused. Used their service department and (Nate Cramer) was always helpful.Just purchased a new vehicle (Curt Putnam in sales, was wonderful) this month and couldn't be happier. Thanks Curt.In my opinion Fred Martin Ford is number one and there staff is the best.
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August 2023 by Adelaide Jones
The purchasing experience itself was great, salesman Rob and Nikki ( finance) were great. However...the sunroof visor locked in place and was dangling obstructing my view and they won't honor a repair although it was only 10 days in..and outsourced it w/o offering to paying for repair. I've purchased 4 cars from Greenwood and should have stuck with them. I understand that I bought a car as is, but did not expect to come out of pocket so soon. Additional warranty was presented to me at $204 or $240/ mo., huh? I had considered getting it w/i my 30 days. But now..I just want to pay this off and go back to Greenwood. I just think it's a bad lookI don't want to edit but would like to add to, after reading my review the dealership reached out to fix the problem. Never before have I had someone read a review good or bad and reach out. They even had valet come pick my car up to service it so as not to inconvenience me a work. WELL DONE 5 ?
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July 2023 by Kelly Applegate
Great service! John Navarro and his team went above and beyond to get my daughter in a quality, dependable car at a reasonable price. They worked with us every way they could and we were doing it all from out of state. Thank you so much!
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July 2023 by Steven Crawford
My salesman Alec was terrific. I've bought 4 cars off him in 2 years and the finance manager Alley (I hope I spelled her name correctly) was super. Very refreshing to go and just buy a vehicle without any hassles. I would highly recommend this place.
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July 2023 by Jason Seidler
I just recently bought my own vehicle here and I’m blown away by how easy the experience was and by how helpful everybody was. I was not disappointed by a single interaction I had on my date of purchase, and Curt did an amazing job. I think he could be Special-Finance Girl’s sidekick… because he’s super too!