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March 2024 by Aaron Chine
Went to pick up my prescription and they said they were out of it.. When pressed on the issue they said they have 1/2 so come back in 20 mins for it. I’ve been back there 3 times over the span of an hour and it’s still not ready. It’s like they just opened and are figuring it out as they go? Mean as could be when asked any simple question, weak
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March 2024 by Tjn ekl
some kid came up to me and tickled my nose while I was trying to get my swordfish meal
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August 2023 by Carrie Suchora
The doctor had sent in a prescription for my son, I go to pick up the prescription and I’m told that the medication is on back order and they have no idea when it will be available??! This is a medication he has been on for years and has refilled it every month. They couldn’t notify me before the doctors office was closed! I signed up for text messages and none had been sent, this pharmacy has really gone down hill.
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June 2023 by Matthew B.
Who reviews a grocery store? Now I need 57 more words. Well, 51. Wait, 49. Crap! Okay now 46. I mean 43, no 40. Wait! This could take forever!
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June 2023 by Stacey Novak
They just remodeled the whole front end. I'm not a fan of self checkouts, and that's mostly what it is now. Other than that, I frequently shop at Giant Eagle and the perks plus program has helped save me a lot of money in gas!
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January 2023 by Stephie
Went there to pick up my daughters prescriptions that had been called in. I called several times just to see if they were ready before going there and get no answer at all, it just ring and rang. Then I waited on line for over 30 minutes just to bed told that they weren't ready yet, and that's with one of the medications that they were 1 pill short, and wanted to know if I wanted to come back the next days to pick it up, so I said now to just throw it away cuz it was only 1 single pill, so they very rudely one lady said to "Have a seat" and I then waited another 30 minutes and only then found out that instead of throwing away the one pill, they threw away the ENTIRE script!! Omg!! Never again!!
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October 2022 by Amanda K.
While Giant Eagle prices are a bit higher than I'd prefer, I always find what it is I'm in need of. Most of my grocery shopping is done elsewhere so when they don't have something on my list, I always find success at the Eagle.
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August 2022 by George G.
No russet potatoes? Let them eat rice! Giant Eagle is normally our go-to for produce. I understand that the supply chain is in shambles presently. But no baking potatoes?! People, potatoes are the reason the ancestral Irish (of which I'm partially descended) were able to quit eating the bark off of trees. Get it together! There are decent potatoes in many other local groceries. I've seen 'em. Still, the store is clean, generally well stocked, and has an above average beer selection for a grocery. (Again, I'm half Irish). Please get some brown spuds in stock, GE!
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March 2022 by Sally Wolff
Really liked using this pharmacy as it was close by. However will be switching to any other that has the best price from now on.Even with goodrx coupons medications have jumped in price.Some examples:$56 to $230$6.26 to $35$13.28 to $34.68Other pharmacies are still charging the lower prices.I have no health insurance thanks to obamacareless.If giant eagle drops the cost of medications I will return, but will leave when they go up. I get rx for a year when possible. Cheaper and convenient.Only other issue is if you have a med on file for say 90 pills plus x2 refills. Then later you get your doc to write a rx for 180 pills ( cost difference with goodrx is $3 for double the pills) well giant eagle will still fill the 90 pill rx first.Have to close out all old scripts that are still valid. Had 1 med packet(month supply) that cost $24(started cost was $13) Realized I could get 6 packs for $42, and later saw 12 packs was $56.So close the old meds you still have refills for before submitting your new rx for larger pill amounts.Shop around and always count those meds when you get home.
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March 2022 by Robert Mears
The best thing about Giant Eagle in Austintown is The pharmacy staff.
They’ve always been friendly and treated me well and this last week on Monday and Thursday March 10 they went above and beyond what they’re getting paid for to give me some needed help.
I don’t want to get into the particulars, but they are awesome.
I don’t even know any of their names.
Terry Weisenberg and I both thank you!
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December 2021 by Jade Lytle
Always sweet staff, just the wait is too long
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November 2021 by Scott Pollock
Picked up meds quickly at drive thru
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November 2021 by Kevin Hallman
Received a flu shot here - when the needle was inserted in my arm, it felt a little high and stung unlike any flu shot I’ve gotten before.1 month and two doctor’s visits later, including an x-ray and ultrasound of my right arm, turns out the injection went into my tendon instead of the muscle &, as such, gave me tendinitis.I start physical therapy on November 1st. Thanks guys.
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October 2021 by Casey O.
Apparently, it's been years, and this location still hasn't done a thing about their crappy pharmacy. I called before I went and asked about a certain medication - wanting to check if a certain OTC was in stock or would need ordered. I was assured that the medication was in stock and kept behind the counter at the pharmacy. I then asked about if they had flu vaccines without egg, which I was again assured they also had. I even asked if appointments were necessary and I was told just to show up. I get to the pharmacy and there's a short line, but it took at least 20 mins to get through. There were two people at the counter, and at least a half dozen behind the scenes, but they still couldn't move people through at a decent pace. I can't stand for long periods of time and my service dog was trying to get me to sit down before I fell down. Add all the people hanging around trying to talk to and gawk at him, I wasn't exactly in a good place by the time I reached the counter. Now, the employee at first pretended not to know the medication I was talking about. And then gave me an attitude after I explained what it was and that I was told it would be here. She then said that they probably needed to order it - two seconds ago you didn't know what it was! She goes to check and they didn't have it. She said she could order it in, but I was already livid. I then asked if they at least had the egg-free flu vaccine and, again, she didn't know. She went to check, and five minutes later finally comes back to tell me that they can order it. Are you kidding? No, I'm not coming back tomorrow. I was told you had them, and spent all that time in line, barely avoiding a medical episode, and you want me to come back? Not happening. The worst part is she wasn't the least bit apologetic over the situation. Even after being told that I had called to check and were told they had both in stock. She just gave me attitude about it. Go somewhere else.
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July 2021 by Marie O.
Giant Eagle's is a great store with great weekly sales! They boast a nice produce department, deli, & everything that you're looking for in household and grocery needs! #SatisfiedCustomer
