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November 2023 by Susan Smith-Gordon
Bobby B. was kind, honest, and worked with us to get the best possible deal, for the auto we needed.The deal was quick, with a level 0 pressure.Jorge was fabulous in finance as well.There are many reasons why we are repeat customers!
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November 2023 by Taylor H.
My family and I have been a longtime Greenwood customer and have purchased multiple vehicles from this location. Spending not only money but a lot of time here as well. My check engine light came on the other day and when I called to schedule an appointment I was told that there was going to be a diagnostic cost of $160 (I did explain exactly what was wrong with the vehicle and the code that shows for the problem) they still told me it had to be done and charged and would be applied to the overall service cost. Which at that point was fine. When I dropped my vehicle off and confirmed what was wrong with my vehicle, I also explained that the line for my windshield wiper was broken and the fluid was not coming out as it should. After leaving my vehicle I received a call about 20 minutes later, explaining not only would I pay the $160 for the initial diagnostic but an additional $160 for them to tell me what was wrong with the wiper line for which I told them what was wrong. Cindy was the service advisor I spoke with and not only was she incredibly condescending and spoke to me like I was not well informed about vehicle repairs. Trying to explain that the diagnostics are computer based and a broken windshield wiper line would not show as a code when connected for diagnostic information, was a waste. Then explaining that trying to have me pay an additional $160 for someone to look at my line and say "yes that's a broken" line" is absurd. *Once a vehicle is connected and in for diagnostic review and service there should be a standard fee that encompasses it in its entirety. This fee should not be charged per issue that the vehicle has.
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November 2023 by Haley Davies
Bobby Beshera, my salesman, was outstanding. He made sure I was happy walking in and out with my new purchase. He made my experience personal and definitely took care of everything I needed and answered any and all of my questions. Best experience I’ve ever had buying a new car. He truly is the definition of “I’m here to help” 10/10 recommend anyone to see Bobby on their visit at Greenwood and will be recommending him to all of my family, friends and coworkers. My family has been buying cars from Greenwood longer than my 25 years of life, and the quality of employees has never been unsatisfactory. #1 dealership!
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October 2023 by Danielle Hayden
I had a very favorable experience from themoment I arrived. When I first got out of my car, I was greeted by Sean Frank's who introduced himself, steered me the way of my interest and joined me later after giving me enough time to feel through myself and check out the inventory Greenwood had to offer. He wasn't pushy and I liked that.After looking for over an hour I came to a vehicle that attracted me because of the trim package and tires. This was the one after test driving, I was hooked!Thank you Greenwood Chevy for being knowledgeable and patient with me in this process!!! You guys ROCK!
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October 2023 by Michelle Galgozy
Absolutely fantastic experience. Everything was low pressure, easy and fun. Buying a car has never been an easy experience, until I purchased a vehicle at Greenwood. Bobby was a great salesman. No pressure sales and very knowledgeable. Finance paperwork with Greg was smooth, respectful and easy. The entire experience was non-stressful. Highly recommend!
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October 2023 by Stephanie Brooke
HIGHLY RECOMMEND! I have nothing but wonderful things to say about this company. Robert Colbert has helped me get two cars now over the past three years and I couldn't say enough great things about him. He is kind, caring, and goes above and beyond for his customers. I am in love with my new car and couldn't have done it without his help. The gentlemen at this dealership are so nice and willing to help with whatever you need. I would also like to give a shout out to their financial advisor, Craig. He was a wonderful person to talk to and helped make the process even more smooth. I will continue to use Greenwood Chevy and Robert for years to come!!
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October 2023 by Erika U.
So far so good. Employees are easy to spot when trying to find where to park when dropping car off for body work. One star taken away only due to no free rental car service provided on sight; however, the receptionist said they work with a rental car company but she was unable to give specifics on whether or not it's free or discounted and if so what's the daily discounted rate. This is only important if your car insurance company and plan doesn't cover cost of rental car service when you're involved in an accident claim and damage to vehicle is suspected to take up to 4-6 days.
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September 2023 by Ashley Fuller
I purchased my first brand new car back in February. Kevin Lawson, went ABOVE and beyond to help me with this transition. He sat in the car with me and went over every new feature so I’d feel comfortable driving off the lot! Not only did he do this, but when I forgot my garage door opener and ezpass in my old car he grabbed them for me to pick up without even me remembering! He’s fantastic! If you’re looking at Greenwood for a car, see Kevin!
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September 2023 by M Wilson
Vinny was great! Paperwork took a bit of time but you’d expect that. Definitely will return in the future. Thanks Greenwood
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September 2023 by Chip
We've used Greenwood Chevrolet since 1993 to purchase our new vehicles. We used Nick Amendola for our last 2 new vehicles and we couldn't have been happier! Ask for Nick when looking for your next vehicle.
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September 2023 by Haley Nicole
My dealer was Kevin Lawson and he was great! Kind and truly wanted you to get the best deal. Made buying my first car a breeze! He made sure it fit my budget and made sure I left with no questions about my car. I was allowed to pick it up the next day which some dealerships do not do. I’ve had it for about 2 weeks or so and I’ve had no problems!
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September 2023 by Tim Duble
Sean Franks was great in helping my son purchase a new 2024 Trax. He did everything he said he was going to do. It was one on the best car buying experiences. I would not change a thing from sales to finance the service was excellent!!!
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August 2023 by kara maguire
Had the pleasure of getting a car from Sean Frank's. He was knowledgeable and very personable. He was not pushy and did his best to accommodate my needs. Sean will now be who we go to for all our families needs. Highly recommend him and Greenwood Chevrolet (Prior to this leased from Sweeney and when I went to turn in lease to get a car salesman was very pushy,call me none stop and had me in tears at the dealership) Don't waste your time with the other dealerships in the area. Get the best service around at Greenwood Chevrolet
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August 2023 by Mrs. Sierra
Went with my husband to Greenwood Chevrolet and met with Tracy from the Financial Department. Tracy was very knowledgeable and welcomed us very warmly. She explained to us in detail what our options were and introduced us to our salesman, Kevin Lawson. Kevin made us feel very comfortable and was patient with us throughout the process. His willingness to help us without any pressure shows that he has a genuine concern over his customers. Although we were there later in the day, we did not feel rushed and were able to make a decision on a vehicle that was more suitable for us. We highly recommend both Tracy and Kevin at Greenwood in Austintown. Their combined expertise and guidance allowed us to walk away fully satisfied with a very nice vehicle which we have been blessed with.
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August 2023 by Arlia Slaina
This is my second time leasing a vehicle from here. First experience absolutely amazing, my salesman, Jim Connolly was kind, no hassle and very helpful. I said I’d never leave the dealership. Well, he got a new position, so I went to Bobby Beshara, he went over and beyond with my new car buying experience. He also was very helpful and found me the perfect car. I will continue to support this dealership as buying a car is usually stressful, both of these gentlemen are exceptional salesmen and humans.