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March 2023 by Tony Tondy
Comfortable atmosphere to have a cigar especially on a cool winter day! Good service knowledgeable people.
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December 2022 by Roger Reid
3 out of the 5 last times I go in to buy a box of cigars that don't have them Connecticut double. Over a $200 dollar box. And I get treated like I'm an inconvenience that they have to go open the glass case and get the box of cigars, that they never seem to have. Then the eye rolls when I ask if the niles store has them... just because I don't buy a cup of coffee and keep you company all day. Like some do. so congratulations Havana house i am no longer your customer. I will not spend my hard earned money at a shop that has such poor customer service. I do hope that your employees, well not all of them just two, Get more customer oriented.
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August 2022 by The Nanny’s
Staff greeted you upon entering. Was extremely helpful & knowledgeable of cigars. Nice & clean environment.
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June 2022 by Sparky 2036
The most seductively roasted coffee in Ohio. Bringing you everything from the bold flavors of a librarian asking you if you know the penalty for an overdue book, to the subtle nuances of your mom's single friend asking you to help her move furniture. I highly recommend the roof top pool on those hot summer nights.
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May 2022 by Revdr Gib
The owner turned me on to the MJ 12, great stick. Great cigars, eloquent wines, fine coffee. Havana House is a destination worth stopping by.
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May 2022 by Jason Gross
Best cigar selection in town, and at reasonable prices. Staff is helpful, too.
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February 2022 by Cassandra Peterson
The staff today were really friendly and helpful and went out of their way to get me a cigar box I wanted ? Hence my editing from 1 star to 4 ?
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December 2021 by Christopher L.
Fairly extensive selection of cigars and cigar accessories at decent prices. They carry most major brands, as well as newer boutique brands. The atmosphere in the smoking lounge is decent. Good selection of craft beer and wines (although you can't drink on the premises). Haven't tried the coffee yet, but look forward to doing so. It appears to be an espresso bar with everything from lattes to cuban coffee and standard brewed joe. Only negative is that they allow cigarette smoking.
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December 2021 by Matthew Ruess
All the staff just stared at me as I walked in like I didn’t belong there. No one offered a greeting or even offer to help me find what I was looking for. As I was checking out the cashier was making weird noises towards another customer standing behind me which caused significant anxiety because I can not handle loud noise sudden loud noises behind me. Going through the stock I see a box of 44 of quorme shades as 45 bucks I ask for a full box and onlyGot twenty for forty five box’s. I’m not sure what happened there. Maybe because I’mNew to the cigar game Andy I didn’t understand the terminology.
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November 2021 by Ron Bourque
They allow smoking inside.
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September 2021 by Jacob Kimble
Great coffee probably the best in the area. I get the iced mocha which they makes fresh and use real chocolate for flavoring. Also the most selection of cigars in the area
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August 2021 by Steven M.
Very nice place with a decent selection. Only CON is they close WAY too early. I have only ever made it in once. Other cigar lounges I go to are open until 9pm or later.
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March 2021 by Jessica Elizabeth
They were really helpful and courteous! Aside from good service they had a great coffee selection. I look forward to my next visit!
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February 2021 by Maria Ponzi - Judy
Love this place. Coffee is amazing. Wine selection is good. And they will order something if they don't have what you want.
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February 2021 by tdibent1
Broad selection of premium cigars, also top quality name brand pipe tobaccos, such as Greg Pease, Cornell & Deihl, Lane, Savinelli, Mac Barren. Wide selection of imported & craft beers. Spacious smoking lounge, comfortable chairs, & big screen TV. Coffee bar is a real plus, as is friendly, helpful staff. A MUST see!
