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November 2023 by Karen Cihon Morgan
My mom insists on banking here because it’s close to her home. But I’ve tried for 2 days to make an appointment to open a CD. No call back!!! They don’t answer the phone!!! It’s gone downhill fast since it was Home Savings. Sad.
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June 2023 by Mick Lehman
Have been dealing with this branch for many years. Truly, a friendly, professional and helpful staff.
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December 2022 by Lou Vitullo
Use a different bank. ?
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December 2021 by B
Arlene and Gail are amazing! This Branch is kind and courteous.
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July 2021 by Laisha Houser
Very rude, ignorant and inconsiderate. I switched to Huntington. This bank was much better when it was Home Savings. I would give it no stars if possible.
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May 2021 by Donna Henson
This bank was Home Savings & Loan and one out of all tellers is educated. There seems to be rudeness galore. Appears only the actual banker herself is knowledged and kind. I bank here for the moment, but first chance I am gone! I have never experienced such ignorance and rudeness in my entire life.
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March 2021 by Tony Scarl
Glad to find out about this bank before opening an account.They charged $37 to stop payment on a check that Mahoning county property tax lost.
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July 2020 by The Glasses
Closed my mortgage and opened it up under a different number serverly lowering my credit score,n employer notified me my direct deposit was refused as they changed the routing number without alerting anyone now disrupting my income. Closing all accounts and going somewhere else
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July 2020 by Jaime Romeo
If I could rate less than one star, I would... I waited on hold for OVER AN HOUR on their "special hotline" to handle problems with the new merger of Premier Bank & Home Savings... I finally gave up & called their local number & was greeted with this recording, "we cannot handle any more calls at this time." And the call ended. Guess what I can't handle? Transactions being denied by my "new bank". Their online service is also virtually useless. Time to look for a new bank...
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July 2020 by Ivy Vera
Having a lot of problems with this Bank, my roommate is in the lobby because her account shows in the negative no reason for that when her paycheck is in there and hasn't been used, this company is not doing there job correctly.
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May 2019 by joe d
I have dealt with other home savings (chardon) and i have dealt with austintown branch. If it wasnt for austintown branch i would close all accounts and go elsewhere. Chardon branch really needs a good shake down because their staff is nowhere near what it should be to do business with people. Their reviews speak for themselves. I just want to mention Jackie at austintown branch, she is worth every penny. I am sure others would agree if they have dealt with her. No matter the issue, Jackie always makes it right. If you're contemplating where to do business or banking, talk to Jackie before u make your decision. Im a real customer and have nothing to gain promoting home savings austintown and Jackie. U only will be the ones to gain! Thank u, J.D.
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March 2017 by Greg Bradley
I just LOVE being on hold for 15 minutes..... Just to check my balance.... We wil definitely be taking our business elswehere.
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July 2016 by Retta S
Great customer services
