Jim Shorkey Youngstown Mitsubishi is known for its exceptional customer service and knowledgeable staff. Customers praise team members like Carl and Krystal for their helpfulness and ability to explain the processes clearly. Many have reported smooth vehicle purchase experiences, highlighting the hassle-free transactions and the commitment of staff, such as Kevin, to ensure customer satisfaction. The service department also receives positive feedback, with clients appreciating the thorough explanations and convenience, including transportation assistance. Overall, Jim Shorkey Youngstown Mitsubishi stands out for its dedicated service and customer care, making it a highly recommended choice for both vehicle purchases and maintenance.
Bree Chambers our sales person was great to us. She helped us all through the process . The finance lady was excellent and very friendly
March 2026
I recently bought out my lease for my Mitsubishi Eclipse Cross, the sales team and finance team made it an easy, straightforward experience. I strongly recommend Gary Newhard who also helped my parents with their new vehicle purchase.
February 2026
Mike Nigro was an awesome salesman. Very polite and knowledgeable. He’s the reason for my purchase. Amy was great in preparing paperwork
