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January 2024 by Christina Bradley
These people at every store are always very nice and very helpful! Just purchased my 5th line, and I have no complaints over the years.
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October 2023 by Marvell Smith
Bad services and sold me phone that was used already said it was brand new but I can't hear nothing when I use speaker phone
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July 2023 by Omar Henderson
It was cool, but they didn't have the phone I wanted..
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April 2023 by danni gun
Today is Thursday. Online it says it’s open by 10a. Sign says 11A on the door. Lucky me I’m here at 11:05A and the door is locked. I’m in town for a funeral and my phone has no service. Go to another location.
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January 2023 by Jai Price
I took a resident from a Nursing home that is mentally and physically disabled to buy a phone the 2 employees a younger female and middle aged Arab descent overcharged him when noticing he was disabled. Since I work for nursing home and took him I asked for an itemized receipt of his purchase. That's when I found out he was severely overcharged. I asked that they give him back his money and was told to leave. I left and called customer service who told me go back so they can speak to him. He instantly became irate yelling and cursing at me for standing up for a disabled individual. He ignored customer service and still refused to refund what they overcharged for. He began cursing at me, and yelling several obscenities. Customer service told me to leave and call Corporate Offices. So far I am still waiting on response. 3233 Belmont Ave are individuals who steal from disabled people and use obscenities when exposed.
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December 2022 by That Girl Courtney
This place is expensive. Our old Metro on McCartney Road always gave us deals and discounts because we've been with the company for so long and always pay on time. Went in got a $219 phone and walked out paying close to $400! For a phone, and a case that doesn't fit right and they applied my screen protector and because the case doesn't fit right the buttons are so hard to push it bubbles up the screen protector. Most expensive case and protector I've ever bought! ??♀️ Ridiculous!
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August 2022 by nick emery
Guy at counter was short but got what we needed
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March 2021 by Janessa Saunders
My husband and I went to the Belmont location yesterday hoping that the mean manager girl was not there so we didn't have to drive to a different location. So happy to hear new people took over that store and she no longer works there. She's in cleveland. We received amazing service and will be making Belmont metro our permanent phone service store. Great customer service from the gentleman that works there. Thank u???
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March 2021 by Ricky Rt91
One dude smelled a trash dumpster and had me go to the one metro store just to try to get ripped off don't bother going here.
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January 2021 by Kevin Booth
The salesman at the counter told me that they did not have the Stylo LG 6, a free phone for adding a line. Then he proceeded to tell me that he would sell me that free phone for $239. He said he said that it wasn't free anymore they changed the program that day. Then told me to come back in two days and it would be free again because they would reinstate the program. This store will rob you of your money, they will try to sell you things that are free and their management will not do anything about their employees doing this. Beware of this store beware of MetroPCS
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November 2020 by Alma Parks
They was great they helped out so very much
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November 2020 by Grant Mccaulley ll
Very help full .
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September 2020 by Robert Huges
After about the third one my phone is still messed up...( HELP )
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September 2020 by Sherry E Lewis
Very helpful, friendly employees
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June 2020 by Arya-Francesca Jenkins
Good service