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March 2024 by Tommy Foreman
Asked if I could pick up a package in the morning before it got sent out for delivery, gave me a number and told me to call in the morning and they'll sort it out with you, stopped by at the time he said to come by, called and they told me there closed ? Very weird the guy wouldn't of just told me there closed and can't give me my package in the morning I gotta wait ? Instead I gotta waste my morning sitting here in confusion lol hire some people that actually know what there doing instead of misleading the public maybe ?
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February 2024 by Kirsten Cumby
Worst customer service
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December 2023 by Jill
Super friendly staff — very helpful, very patient. I was in and out in 2 min.
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October 2023 by Lucas Combine
10/10 best post office I've ever experienced! Would recommend anyone to stop by and entrust their packages with them! I miss Pattie tho! She was a real one!
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September 2023 by Tyler Robertson
I regularly schedule package pickups at my residence... Weekly to be exact. Today, the mailman refused to take the packages because out of the 14 boxes that weigh less than a pound each, two of them weighed 10 pounds. Those 10-pound boxes were "too heavy" for him to carry down one set of stairs based off the explanation from the rude gentleman that answered the phone leading with "yeah can I help you?" So instead of taking all the light packages and leaving the "heavy ones", he just left them all sitting there. Instead of calling the number I give to contact me with any issues or even emailing me, they just decide to say screw it and not pick them up. The rude gentleman on the phone told me maybe I should put them out instead of on my floor. So they can be stolen? This now delays the orders for my business. Absolute joke.
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May 2023 by Barbara Byler
I read a lot of comments that the employees at this location were rude and unhelpful. Nothing could be further from the truth with my experience. We had to mail a odd size package and the woman (I wish I could remember her name) was sooo helpful in finding a box for it. Packed it, taped it up with a smile! Very courteous and helpful.
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March 2023 by Laura Buckley
They lost my package from eBay so I had to refund the money so I’m out lots of money. Teach me to insure it.
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January 2023 by G Gates
I had a shipment that needed to be delivered ASAP for my business. A man at the front desk, named Jeremiah, was rude and trying to upsell multiple customers for tape that the postal service sells. I KNOW for a fact that they don’t need to tape the labels onto the envelopes, because I’ve sold items from EBay multiple times without having to tape the postage to the envelope. This representative is scamming probably hundreds of customers daily
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January 2023 by Ory G
I had a shipment that needed to be delivered ASAP for my business. A man at the front desk, named Jeremiah, was rude and trying to upsell multiple customers for tape that the postal service sells. I KNOW for a fact that they don’t need to tape the labels onto the envelopes, because I’ve sold items from EBay multiple times without having to tape the postage to the envelope. This representative is scamming probably hundreds of customers daily
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September 2022 by vi3taznboy
Nice people working there, lot of people complaining on here, they deal with thousands of mail everyday. People need to calm down things will happen.
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February 2022 by Elissa Douglass
My experience with Boardman post office staff has been very negative to date. The employees at the front counter are rude, kurt, and unhelpful. I was there Wed 1/19/22. Asked to buy a sheet of stamps, she told me what they had but didn't take the time to "show" them. I had 3 envelopes, 2 needed weighed, she threw 1 back & said to put a stamp on it & put the others in the outside mail bin. Just take my letters! The other time I was in, they refused to put some extra tape on my pkg (Canfield always does this as a customer courtesy) & charged me Priority vs Standard. Go to Canfield if you want great customer service! Boardman post office sucks!
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October 2021 by LiiTe
Every post office across america cant track a letter or anything .. why so much incompetence ? the government is a crooked scam
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August 2021 by Tara Linet
Both clerks were extremely rude. No greetings, very condescending, no smiles and a half-hearted thank you.This is one place I will never use again.If you do not enjoy serving your community.....there are plenty of jobs open that do not deal with people.
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January 2021 by Megan LaMarca
Excellent customer service. While this is a busy post office, the line always moves quickly and the staff are kind and has a small town feel where the employees know your name and remember you, which is a rare thing to find these days
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December 2020 by Sharon Valentino - Miller
The Boardman, Ohio 44512 Post office is by Far the best post office I have ever dealt with. The customer service is excellent. The employees who work there are amazing in every way. I have lived in different places in the United States and unfortunately have not had that experience in Florida and Georgia.Thankyou my beloved hometown of Boardman, Ohio.