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September 2024 by Wolfie 1911
Always courteous and friendly.
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July 2024 by Cary Grandstaff
The cookie I bought was not eatable! The food we bought was not as good as the cost, for the price it should have been fresh and better tasting. I definitely would not recommend this location for food!
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July 2024 by Raymond Shoemaker
July 1, 2024 at approximately 1:30 pm.
I went in and grabbed a couple 28 Oz Gatorades from the cooler. Sign on the cooler shelf said 2 for $5.00. When my items were rang up, I questioned the store employee about the Gatorade pricing and the sign hanging in the cooler weren't matching. She even went back to check. Cashier called the manager up front and explained the situation. I politely asked to get the advertised price. The manager didn't bother to look at me and instead, looked at her cashier and said that adjusting the price wasn't something they could do. I took back my money on the counter, politely said "Thank you" and left. However, as I was walking out the door, the manager yelled, "YOU HAVE A NICE DAY!" in a condescending tone.
Some may say this is petty, but, in fact, it was very poor customer service and, frankly, very rude. All I had asked was they honor the pricing on the sign hanging with the product. I stopped at another Duchess store a few miles out on the same road and saw they had the same sign. I asked that cashier about the price on 2 and was told they were not ringing up at the advertised price either. She, also, said she wasn't able to correct/override the price. I can only assume this inability to correct the prices to the advertised price for their customers is a corporate policy. I know those employees were only doing as they were instructed. However, there is no excuse for the manager's rudeness. I will be emailing the Duchess corporate office, but if their in-store policies are any indication, I doubt that I will get a response.
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July 2024 by Kelly LINSCOTT
Quick and easy. Good food especially for the price. Much cheaper than fast food chains
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May 2024 by lynda cittadini
Clean. Organized.
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March 2024 by Jack Dodson
These stores have been the only company I've bought my gas from since 1986 a lot of them didnt even have stores back then just a shack on the middle island and they still pumped your gas for you checked your oil and washed your windshield too
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January 2024 by Crazy Country Girl (Deer Girl)
Great Store
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December 2023 by John Wick
Always easy in and out
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October 2023 by prh 1
The place smelled like dirty B.O. Don't eat the food they obviously don't keep an eye on the times when it goes bad. They where understaffed with only one cashier at 5:30 pm. on a Friday.
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October 2023 by Michael Metzger
Alot of quick food choices. Fuel station
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October 2023 by Crazy Country Girl
Great Store
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September 2023 by Angela Moore (Angie)
Always clean and orderly and many hot breakfast and lunch dishes. I like it here. A little pricey but never stressful. Pb cookies are addicting. A must try.
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September 2023 by Shane Sawyers
Good place to get gas and snacks, etc.
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September 2023 by melvin hile
Restroom needed cleaning.
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July 2023 by Eric Grimes
The guy behind the counter was rude and he kept telling me one price but I saw the register said something else so I told him about it and he was like " yeah thats what I told you" ... ok buddy whatever.
