Dutro Ford is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the quick and effective repairs, with some receiving their vehicles fixed the same day and being provided with loaner vehicles to help manage their schedules. The staff, including service advisors and salespeople, are described as friendly, helpful, and attentive, making the car buying and service experience smooth and seamless. Many reviews highlight how staff members communicate clearly and go out of their way to assist, whether during routine maintenance or purchasing a new vehicle. Customers also value the fair pricing and quality work, with repeated visits for regular service like oil changes and tire rotations. Overall, Dutro Ford is seen as a trustworthy place for vehicle repairs, maintenance, and buying new or used cars, with staff who are committed to providing a positive experience.
Shawn did a great job with the process of purchasing 2 new ford trucks
October 2024
Schedule my 2012 F150 in with Victoria and gave her my issues with the trucktook the shop 2 tries but got it right.she communicated with me thur out the process picked it up with all issues resolved and was treated with a fair bill .She was awesome.
October 2024
Dutro Ford was able to get my truck fixed the same day I took it in and was able to give me a loaner vehicle so I could make my other appointments. The customer service was great and the staff was very friendly! I appreciate you guys! Keep up the great work!
