“Jesse, Nic and Jay along with Julie were all very helpful even helped me properly set up my truck so that I could rent a trailer. They sent me over to U-Haul to have the proper wiring installed and on the same day I was renting the trailer I needed. They all had really personal service, and very professional. Went further than they really had to every one of them.”
“I had a great customer service experience yesterday, 05/17/23, at this location. We had left some items on hold to be picked up on Monday, I called and asked the store to extend their hold which they willingly did. I went on Wed (yesterday) to finally pick up the items and one of the items was missing. The description I had was extremely generic and I had a general idea from where it was originally picked up. Amber (one of the staff members), was soo nice in trying to help me sift through the clearance section to try to find it. Upon my request, she even went in the back to see if it was still on hold (the other person could've missed it) .. and she found it!!! She said it was fallen on a different shelf. The item wasn't even worth much, but it was the effort and true customer service that I was impressed with!!! There was no frustration on anyone's face or in their voice. With stores continuing to be understaffed and work load continuing to increase, I'm impressed that kohls is able to maintain professionalism in dealing with their customers and a special shout-out to Amber who was willing to go on a wild goose hunt to find one item for me!! THANK YOU!!”
“Managed to cross off everything left on my gift list on a trip to Kohls, and saved a bundle with the sale happening that day. Very pleasant store and salespeople made my day great!”
“Really impressive selection of low budget, high quality sports ware, hoodies, hats and t-shirts. As someone who doesn't mesh with the local "styles" I was impressed with the college logo apparel selection and price.”