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October 2023 by bob bone
They help out
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March 2023 by Cecil Lefever
calling in is 50/50 getting ahold of someone, but if ur making a large purchase its way to go. If product isnt offered at bulk discount they can discount purchase up to 15% on large orders an ask for free delivery. Pro members get shaft on points if u get discount they only give u 1x points instead of advertised 4x points.
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October 2022 by Andrew M.
Purchased windows and was told we had 24 months 0% financing. After six months were charged interest and called a supervisor who said he would look into it. Never heard back after calling and leaving several messages. Will never shop there again and will make sure everyone I know to go shop at Lowe's.
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September 2020 by Jayme H.
While I always prefer Lowe's over Home Depot, I can say that I've found myself shopping here from time to time, especially when I'm in Zanesville visiting my parents. They always want to either go shopping or work on a project. Usually if Lowe's doesn't have what we're looking for, we'll check Home Depot since it's right across the street and 85% exactly the same. Over the summer we came by to browse through their plant selection. We started at Lowe's and after not finding what we wanted, stumbled over here. While they also didn't have what we were looking for, the staff was nice and everyone was wearing masks. It is always organized and put together. While things aren't the easiest to find, an employee (if you can find one) can usually track it down rather well. Honestly, I can't believe this place hasn't gotten a Yelp review since 2015 but I suppose today is the day. If you're headed to this Home Depot, you'll get what you expect.
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February 2020 by Cindy S.
We ordered carpet over 2 1/2 months ago & scheduled the delivery for early January, after the holidays. They came to the house to install it & the carpet was soiled. We had to reschedule & my husband had to take off another day of work. When the day of the reschedule came, again my husband took the day off & a few hours into the day he received a call that they had not ordered enough carpet & we would have to reschedule again! So, we did. My husband took the third day off, the installers came & the carpet was soiled AGAIN!!!! 2 1/2 months later, furniture all over our house.... My husband called to talk with a manager, who was not at all for friendly, borderline rude, no apology for all we had been through, no offer to reduce our price, nothing. We canceled the order. I am so disappointed. I will not be shopping at Home Depot again.
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March 2019 by Troy Johnson
Didn't use pro desk
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June 2015 by Eric S.
Clean store - adequate and friendly staff who are, for the most part, willing to assist you with any need you may have. Plenty of parking space in the parking lot, large carts for merchandise... The only thing I can really say that's negative about this place is that the prices are slightly elevated. This would, however be my home improvement store of choice out of the ones available in the area.