Zanesville Honda, formerly Tansky Honda, is a Honda dealership serving Zanesville, Newark, and Cambridge, OH. Customers have praised the dealership for its courteous and friendly staff, highlighting their commitment to creating lasting relationships. The facilities are noted for being clean and orderly, making visits pleasant. One customer shared a positive experience with the service department, commending an employee named Phillip for his persistence in removing a broken piece from a gas tank. Many customers express satisfaction with their vehicle purchases, particularly noting their excitement over new models like the Civic SI. However, there are mixed feelings about the finance department. Some customers found the team pushy when selling add-ons, leading to discomfort during negotiations. One customer reported feeling pressured into a decision regarding a used vehicle, expressing dissatisfaction with the financing terms and a lack of transparency about interest rates. Despite these challenges, the management's responsiveness was mentioned positively, with one manager offering to buy back a vehicle to ensure customer satisfaction. Overall, Zanesville Honda is recognized for its helpful staff and clean environment, but customers are advised to approach the finance discussions carefully for a better experience.
