U-Haul of Zanesville has a long-standing reputation for professionalism, friendliness, and prompt service, with customers expressing high satisfaction after dealing with the staff over many years. The team is helpful and efficient, making it easy to rent vehicles such as cargo vans, which are new models equipped with useful features like navigation systems, phone connectivity, and backup cameras. Customers appreciate the smooth driving experience and convenient loading height. In one instance, a rental truck with an unknown roof leak caused water damage, but the staff handled the situation quickly and fairly. A customer received a prompt credit after reporting the issue, highlighting the location’s sincerity and excellent service. Additionally, the staff member responsible for propane filling demonstrated politeness and patience, even in challenging weather and busy conditions, exemplifying small-town hospitality and respect. Overall, U-Haul of Zanesville is known for caring customer service, helpful staff, and a positive experience, making it a trusted choice for moving needs.
I’ve been dealing with this location for 10 years on a regular basis and could not be more satisfied with the professionalism, friendliness and promptness of their staff.
March 2024
They always have what I need: a truck tralier box truck never had a bad experience
November 2020
Robbie Is great. His guys do professional work in no time flat. Highly recommend going here for all your hitch and trailer needs.
