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July 2024 by Cody Davis
Bought washer and dryer still looking new and running strong.
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May 2024 by Paulsvalley Deadpool
5 star service excellent selection! I love my switch and meta quest 3 vr!!!! Most outstanding #paulsvalleydeadpool approved
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October 2023 by Christopher Chick
They call you but never answe their phone I’ve called 30 times today no answer. They threaten you over the phone to come get their stuff even though the payment was literally due the day before. You give them a day that works for you but they don’t care
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July 2023 by Brandy Taylor
I really like the option of lifetime reinstatement of previously held but surrendered contract purchases.
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May 2023 by Tommy Taylor
They have good deals on pretty rave mode on weight payment pretty reasonable or monthly
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November 2022 by Denae Stringer
Not easy to work with on many aspects
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September 2022 by Rosa Michelle Colley
Excellent customer service!!
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September 2022 by Gayle Clark
I love Aaron's. I've been a customer for many years in two states. I have purchased multiple products I highly recommend them.
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February 2022 by Christopher Kaniatobe
Great service and products I like
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January 2022 by troll trap101
It was okay... Just pay it off in 120 days is the smartest way... If not it's not worth it
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October 2021 by Heather Blakely (Heather Lou)
Furniture is always expensive wherever you go but Aarons did a great job helping my mom find a good living room set for under $100 a month. We have had a problem with delivery, they didn't deliver the day they said they would so I'm hoping this Thursday it works out.
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July 2021 by Marcus Bittle
Nice stuff here and helpful people
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July 2021 by Margaret Wedlow
No comment
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July 2021 by Kathie Whitley
Staff was very friendly and helpful.
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June 2021 by Brittany Stewart
Terrible Experience! Just want to say before I go into this saga that the majority, all but one person, I encountered during this experience were friendly and were seemingly doing the best they could. I had purchased a washer, dryer, and used sofa set from Aaron’s in March. I paid over $1500. I chose Aaron’s because I was moving into my new place and needed these essentials. The items were readily available and they said they were able to deliver in a timely manner. I scheduled the delivery for the evening. It was between 2-5. On that day as 5 came closer I hadn’t heard from anyone so I called. They said they were running a little behind and would be at my house soon. No biggie, however a call would’ve been nice being that I had been waiting on them all day. They got to the house and dropped off the items I purchased. They said they had to come back because they didn’t bring the things they needed to hook up the washer and dryer and had to run back to the store to get them. I took a seat on the couch while I waited to find out it was SOAKING WET and noticed a rip in the cushion. This is also something I would overlook had this whole experience not turned into such a fiasco. A guy returned spent a lengthy amount of time hooking everything up. This lasted until 10P. I went to start a load of laundry and noticed the washer lines were hooked up wrong (hot was to cold, cold was to hot). Still no biggie, easy fix. However when I went to put my clothes into the dryer it wouldn’t turn on. I looked in the back and there was not even a cord for it. I called the next day and someone came out to hook up the dryer. The person arrived around 6p and stayed until after 11p. He was struggling. As it got later I decided to try and help him figure it out. I looked at it. It was obviously the wrong cord. I told him to go home and called the store the next day. They sent another guy out and he seen right away what happened. Hooked the dryer up and it wasn’t working. They took the dryer back to the store and gave me another one to use in the meantime because the one I purchased wasn’t in stock. Mind you, the washer and dryer I purchased was brand new not used. I decided at this point I need to speak to the manager of the store. I went into the store on my next day off and explained what happened and asked if there was anyway he could compensate for the terrible service. The manager was RUDE. He said the guy that initially ‘installed’ my appliances was no longer working there. He said the best he could do was refund me $50. He said that the dryer I bought had been fixed. I told him that $50 wasn’t reasonable for the amount of time and the headache. I didn’t feel like it was fair to me to have to suffer because the employee wasn’t trained or equipped for the job. The guy literally spent over 12 combined hours at my house into the night and was never able to complete the job. I also said that I didn’t purchase a broken dryer that had been repaired, I purchased a NEW dryer. He told me that he wasn’t going to be giving me anything for free and the most he could refund me is $100. I asked for corporates number. He wrote it down for me and said that it would ultimately be his decision on how to resolve the issue and I was wasting my time. I left and called corporate to make my complaint. Weeks pass by. I call to follow up and speak with the regional manager. He asks what I would like to happen and is very customer service oriented. He offers to trade the appliances or whatever I would like. I told him I’m not sure what a reasonable request would be. He says he will trade the used furniture for a new set at a discounted price. He gave me his contact info so I could get in touch with him easier. Fast forward to now, NOTHING he said he was going to do has happened and he is now not responding to my correspondence. It’s been MONTHS with no resolution in sight. And I am officially done with worrying about. I’m taking it as a loss and recommending none of you go there. Unless of course you want to be taken advantage of. Very disappointing experience.
