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November 2023 by Lauren Trent
I was extremely impressed with Citizen Bank, but even more so with the people I worked with. Patricia Broome is one of the nicest people you will meet. She is not only kind but extremely knowledgeable. She worked hard for me and my family to get me approved for my cozy dream home. I couldn't imagine working with anyone else. She walked me through the process, and when I didn't understand she took time to explain everything I needed to know. She made sure to reach out to me with any updates on the loan process. I never felt left in the dark about anything! If you are looking for good, honest, hard working people that will be in your corner, then you can find that right here at Citizen Bank!
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September 2023 by Lisa Munday
Couldn't recommend Citizens lending department more highly! Not only for myself but for many of my real estate clients as well, Missy, Brigette, Holly & Patty have been amazing to work with!!
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May 2023 by Jenny Brown
I always had a great customer service when I came to the banks they treat you like family more than customers Perfect service Perfect service
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January 2023 by jeff reed
Very easy to work with on our mortgage! Thanks, Missy!
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November 2022 by Bill Doyle
The people there are always so friendly and knowledgeable. The app is super easy to use . I would recommend this bank to anyone
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November 2022 by Camryn Horne
always so nice and helpful with my banking needs!
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November 2022 by Dan Alex
friendly staff, always helpful, best bank in Ada!
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October 2022 by Seth Reynolds
Professional staff, very clean building. Great bank!
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September 2022 by Kelsea McPherson
Being a first time home buyer and looking for loan options can be very stressful and overwhelming. However, Jessica Story and Missy Johnson with Citizen’s Bank of Ada went above and beyond helping me look at my options and find what was best for me, helping and answering questions the entire process. Whether it’s your day-to-day banking, or needing a loan, Citizens is the place to go! They have a wonderful and friendly staff and definitely put you first! ?
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September 2022 by Jasmine Conley
I had the best experience here! The tellers really helped answer my questions and made me feel valued with their insight and thoughtful answers to my questions.
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September 2022 by Deanna Balch
We love Citizens! They are always kind and efficient.
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September 2022 by Hannah D
Friendly, professional, and responsive. Definitely recommend them for mortgage services.
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April 2022 by Tanna Bowers
Missy and her team go above & beyond to help provide a great experience when going through the mortgage loan process. They are knowledgeable, helpful and always willing to go the extra mile for their customers!
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March 2022 by Chloe Imotichey
I LOVE Citizens! We were able to buy our first home with the help of Missy! She helped so much with the mind boggling loan process and went above and beyond when it came to updating us on our loan approval. They even made sure our closing grant was submitted and processed! Cannot rave enough!
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November 2021 by Robby-Chloe Grotts
Citizen’s Bank is great! The workers are kind, efficient, and knowledgeable. They are always ready to help with all of my banking needs!