Hampton Inn & Suites Altus offers a convenient location with many nearby restaurants and attractions within walking distance, making it a good choice for travelers. The staff generally are friendly and professional, providing a pleasant experience at check-in and check-out. The hotel is pet-friendly and accessible for those with mobility needs, as evidenced by positive feedback from guests traveling with scooters and pets. However, the hotel has significant issues with cleanliness and maintenance. Several reviews mention dirty rooms, mold in the bathroom, peeling wallpaper, worn carpets, and floors that feel sticky. Some guests also reported seeing insects in the rooms. The breakfast service was disappointing, with hard biscuits, crusty eggs, and limited plates. Additionally, the pool and hot tub have been out of service for over three years, which disappointed families expecting to use these amenities. Despite these shortcomings, some guests appreciated the comfortable beds and the safe environment. Overall, while the staff tries to be helpful and accommodating, the hotel needs improvements in cleanliness, amenities, and maintenance to better meet guest expectations.
Very nice hotel. Clean and comfortable facilities. $50 pet fee seemed a bit high, but better than what some other places charge. Only thing that wasn't comfortable was the squatty potty.....
September 2025
Great breakfast!!! And fresh baked cookies!!! The staff is super friendly and they are on top of all your needs. Relaxing environment, friendly smiling having, and a pool!!!
July 2025
Stay was comfortable and amenities/comfort/service were pleasant.
