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February 2024 by David Phillips
This is the worst bank in Ardmore. Do not bank here.
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September 2023 by Vance Porter
Friendly service
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July 2023 by Cheryl Meyers
Needed a Cashier’s check and there “system” was supposedly down, but the couldn’t tell me if it was just there branch or all BOW locations. When I asked if they could call and find out they rolled their eyes and shook their heads like it was too much of a bother. Horribly RUDE tellers and manager. Don’t have a clue how to assist patrons. I have been a BOW customer since 2000. I am going to withdraw all my $ and close my account due to the terrible service.
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April 2023 by Josh Gross
Bank of the West corporate is miserable. They made a bank error and it ended up hurting my credit. I’ll never do business with Bank of the West again.
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January 2023 by Emily Roe
It’s all over social media that they charge $9 to cash a check that’s was made out to them from that bank specific bank! A customer uses them and wrote out a check for the work that had been done only to take $9 from the person cashing it. I know not to go there since there was several comments saying they will never go back because of that! Add me to that list!
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October 2022 by Meghan Hayes
Absolutely the worst customer service known to mankind ! It's always something with this bank been a customer for almost 10 years, let's just say fee's fee's and more fee's!! Every single time its something! Had money in my available balance and STILL WAS CHARGED TWO $35 FEES! WHAT AN ABSOLUTE JOKE. Why haven't I canceled ? Its a huge hassles when all bills come in and out of this account and my business runs through this account as well! Sat on the ohine today for over an hour to have them tell me we can not do anything about the fees. They are overdraft fee's my acocunt never once in the last 3 days had a negative balance. Yet still accrued 2 fees. Reaady to go pull money out and find a new bank! Any suggestions would be greatly appreciated!
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September 2022 by Dylan Baker
Multiple occasions this bank has taken money from my account with no explanation why, then they make us wait days to return my money that they removed by their mistake.
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February 2022 by Peter Porker
Bank is constantly changing hours or closing at the drop of a hat with no warning. Takes an insane amount of time to get anything done there
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September 2021 by Nicki Duncan
The hours are different than most but the customer service is exceptional!
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November 2020 by Jeff Guziar
Chris has been amazing and went above and beyond with my issue. Thank you, sir! (Mona)
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August 2020 by dayanninha e larissinha
This is by far The very worst banking establishment I have ever dealt with. I had a fraud of $160 out of California they refused to put back onto my account saying that it dropped off when I had proof showing that it was negative pending. It never went back on therefore I lost my $160 because they refused to explain to me how once there’s a negative why there wasn’t a positive to follow, their positive was that dropped off!!! Needless to say I closed that account!! They rank right up there with Wells Fargo!!!
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May 2020 by joshua jones
absolutely worst customer service i have ever had, my father passed away and whilst trying to settle his last business they were very rude and inconsiderate, they had no consideration and were short and cold, the women tried at every stop to make it harder for me to deal with my fathers death
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October 2019 by dakota stapleton
WORST BANK/CUSTOMER SERVICE OF ALL TIMES! Worst decision was joining this bank!
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January 2014 by Dwight D Jurey
Very good Bank and personnel at this facility. They have entirely met all my banking needs for many years and I thank you all very much. I hope you are appreciated by all.