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April 2025 by Cory Hodges
Easy people to deal with until your unit gets broken into. The facility on 199 has NO cameras or security and the police dept said it happens often.Rent at your own risk or don’t put anything of value their. 4k worth of stuff stolen when we found it missing on the 1st. Moved our belongings immediately and they said it was the 1st and apparently they dont do refunds. ✌️
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July 2024 by Christina Blackstone
I rented two storages from these people and i understand that the rent is due on the 1st of every month and about late charges but I called yesterday Thursday 7/11and told the lady I would be making a payment on Monday 7/15 and she said that would be fine well needless to say she lied and our units were locked today Friday 7/12 I do not recommend them they are liars because she could have said that they would be locked until they received our payment but instead locked the units. So I will never rent from these people again
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March 2024 by Traci Wilson
I hope people do realize that anyone can say anything that they want but does not make it true on these reviews. The rent was not doubled she just stopped paying and owed 8 months before unit was sold. We never double rent.... The comment about being broken into and don't rent funny they are still customers to this day. If it was so bad why did they not move. Units are broken into can not stop thieves and especially in Ardmore right now. Items are stolen out of your own front yard. Everyone has an opinion and can lie about anything. Nobody can please all customers.....
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October 2023 by Lisa Li
I had rented from them for a long time then they doubled their rates and I couldn't afford the new rent payments plus late fees, so I lost everything. Never ever doing business with them again.
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August 2023 by Richard Sutherland
Quick friendly service
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May 2023 by Scott S
Don't rent from here. My unit was broken into. I called the office and the owner came. I asked what would happen if stuff was stolen. He said they wouldn't do anything about it. Paid a full month's rent and was offered anything after leaving on the 5th of the month!
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January 2023 by Mindset
Can't ever get ahold of anyone for the code
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June 2022 by Laston Poole
Storage
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April 2022 by Brianna Beauchamp
I would not rent any units from any of there locations. My storage unit got broken into and they didn't care knowing I'm disabled veteran.
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February 2022 by Lora Alexander
Had my unit broke into and many items stolen including tv! Got the run around from the owner, was told the police had caught the guy and there was stolen items in his unit including TVs. She told me which unit it was and to look for my items, when I tried to open it, the code she gave me would not work.. called back the next day and she says oops it actually this unit.. go look in the other unit and all the unit had inside was old vacuums and stained mattress, and dirty junk, not one tv or any stolen items. Definitely got the feeling she was not being honest. DO NOT USE BYFORD STORAGE
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November 2021 by Craig Davidson
Great price, security left something to be desired.
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November 2021 by Kevin White
just moved here and had my 5x12 trailer in storage. It was stolen because their gate is always wide ooenand not working. called the owner and she basically cussed at my wife and said too bad. Despicable people, DO NOTUSE THIS PLACE!!!!!
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August 2021 by Dave C
Great place
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April 2021 by Janet Sharp
Fair price no hassle pay on time
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December 2020 by Cassy Kerr
Was just called by the owner and yelled at for not deciding to rent with them. Horrible customer service. Would not recommend.
