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December 2023 by Vance Porter
Great bank with great customer service
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November 2023 by Jj B.
I cashed my check at the Broadway location and was shorted $400. I went back this morning and they said that the machine put out the right amount of money. It either DID NOT do it or THE TELLER took my money.
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November 2023 by Clay Davis
Best bank I’ve ever used and continue to use. Very professional and satisfies all my banking needs
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March 2023 by Dalton Stone
Personal bank, wouldn't suggest for businesses to open an account here
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January 2023 by Kerry Roberts
I’ve been with this bank since 1975 when Jim Patton loaned me $300 on a signature loan to go to computer programming school. He only knew me from watching me play football and basketball at Plainview.Since 1975, 48 years now, I’ve been a loyal customer. They’ve been good to me, I’ve always paid back every penny I’ve borrowed. Shirley Word, eventually became my banker, through thick and thin she stuck with me. Getting near retirement, she switched jobs in the bank, and I was assigned to another, name witheld for professional purposes. She loaned me $1600 in the summer of 2021, signature only, to take my 30 year old son to watch the Dallas Cowboys.I’ve asked for another loan, $6000 for car repairs, with my paid off vehicle as collateral, appraisal of $28,000. NOPE, didn’t like my credit score, more like she didn’t like me. Months ago I drove down there, introduced myself to her, she was very cold in our meeting. I could tell she didn’t want anything to do with me.I know I’m not a well known person, or an influential person. If you enjoy telling me no, or having your secretary call to tell me I’m overdrawn and when will I make a deposit, SHAME ON YOU!! In my 48 years that’s never happened. I have $1,000 overdraft protection account, it covers me if I overdraw.Mrs. Graves, I don’t know you, other than our 15 minute meeting. I have no idea what I’ve done to you but if you don’t want me as a client just tell me.I’m too old and sick to be treated this way.Kerry Roberts
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August 2022 by Daniel Deliz
This bank would rather watch u struggle month to month over drafting 500 to which u pay back every month on top of over draft fees but when u ask to just borrow 500 one time and u could finally be down with the over draft game but nope they want ur over daft fees
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December 2019 by Catgirlbanana pink hearts
Their hours are wrong. They aren't open on the weekends
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August 2019 by Ryan Vails
Corrupt as they come. And when confronted completely cover one another. One of the Trust Officers, who also is a Notary allowed paperwork to amend a Irrevocable Trust that took me off of the Trust as beneficiary. My brother received his portion of my father's estate and his inheritance, yet millions of dollars of my money simply vanish, and no longer in my name???? Hope the kickback money you took was worth it, did you enjoy your trips abroad Vicky Tyler, John Veazey....I'm coming.
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July 2019 by Ryan Vails
Corrupt as they come. And when confronted completely cover one another. One of the Trust Officers, who also is a Notary allowed paperwork to amend a Irrevocable Trust that took me off of the Trust as beneficiary. My brother received his portion of my father's estate and his inheritance, yet millions of dollars of my money simply vanish, and no longer in my name???? Vicky Tyler, John Veazey....I'm coming.
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February 2019 by Peggy Reece
They could get their act together for starters! I didn't think it was possible to get any worse than BancfFirst, but danged if this bank didn't step up to the challenge and prove me wrong.
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March 2016 by Roy Justice
Great personal service. Been doing business here for 36 years. Always friendly service.