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February 2024 by Marlon Cajina
Awesome
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January 2024 by BETHZAIDA MORAN
Is nice to shop and find things you need
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January 2024 by Shaun Jones
Terrible store management. My 80 year old mother had to make two 60 mile round trips to get a refund on defective shoes while being treated like a criminal. And she had to call the corporate office who were not much help, and told to just go to a different store and try there. My poor mom had to print off the company policy from their website and take it to the store manager and show her the policy. The manager was rude the whole time and the other employees were apologizing for the manager’s behavior. Once the manager realized her mistake she still had the audacity to tell my poor mom, “Well, we’ll do it this time, but not ever again!!DO NOT BUY ANYTHING FROM THIS STORE. THE MANAGER DISRESPECTS THEIR ELDERS AND ARE JUST GENERALLY RUDE.And if the company puts a reply below, DONT BELIEVE THEY CARE…THEY DO NOT. JUST ALL FOR SHOW.
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January 2024 by Natasha Knight
Horrible customer service!! Last time I will ever go there the customer service rep was very rude told the lady in from of me that it wasn't her job to find her receipts and to move over so she could get the rest of the customers. Worst experience I've ever had at a retail store
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October 2023 by Limosa F.
Worst haircut ever. Woman working there does not have a clue how to cut hair. Woman with real short blonde hair. Dont say i didnt warn you.
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September 2023 by Vicki Keisler
When I entered the store, I was told 5 minutes before the store closes. As soon as it struck 7pm, one of the ladies was on the speaker saying the store is closed and to bring any items to register. At that point, I just put my item up and decided not purchase it after I heard the ladies giggling about what they just did. I made sure to let them know I had been in the retail business before and that they were very rude. I have been a long time customer but I will not be doing any of my shopping at this JCP. So these ladies cost the business a sale and future sales for this store.
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September 2023 by Zach Jacobs
Amazing haircuts under new management so it's open more often very friendly stylists and such amazing
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June 2023 by laura schwartz
I got what I needed. But four girls were behind the register nobody acknowledged us and I think I finally got a thank you as I was leaving. Somebody needs to teach people how to say hello. It is not that hard
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May 2023 by Thomas Baker
Got some great sale items!Very friendly cashier.
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December 2022 by Dutchess Mitchell
I only look at sales racks. Honey please
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December 2022 by April Rain
Linda was wonderful in Jewelry in helping me get the exact ring I wanted for our engagement we picked out a 3 stone. Even took the time to show the kids some jewerly and answer all their questions lol! We will definatly be back. They always have great sales on everything! Thank you!!!
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December 2022 by Elmer Hickman
One of my old favorite places to shop.
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August 2022 by Arie O.
I like JCP but this one in Ardmore need a huge update,starting with the dress rooms,these need more light, better decoration,the home department need to be bigger to display their beautiful merchandise,the beauty salon have to be update too as well the bathrooms. Is a great spot but need to work on the store and the employees need to be happier and work on the customer service,in the past this store have great ladies that instructed you on the sales and discounts or suggest you about the newest things. The men department need to be more inviting to the young people and have to have better suits,shoes of any kind. There are still a huge group of people that prefer go to the stores. Of course the mall facilities need a huge renovation and more good stores.
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May 2022 by Lezli Muse
Hot inside. Looked like the entire store was on sale though. So there were some really good deals.
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March 2022 by John O'Hanlon
Have shopped there several times always find what I need I don't know whether it's good quality or not but do enjoy shopping there