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June 2024 by mg Mgc
The best auto parts service. Two Davids helped me. The young David always selects the wrong car for me but he fixes it.
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June 2024 by Chris Stewart
Helping kiddo with her car and had what we needed to finish the job. The individuals working were helpful and polite.
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May 2024 by Derrick Henslee
Always helpful and friendly!
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May 2024 by Bridget Neerman
helpful staff!
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February 2024 by Joseph
I really like the guys that work here. They're helpful and seem to want to get to know you. They had what I needed. I have a truck that needed brakes, everything was in stock. Not their fault but the part in the box was the opposite side that I needed (brake caliper), again, not their fault. I called them back and they directed me to another store that had the correct one on the shelf. I regularly shop here for my auto parts needs, and will continue to do business with them.
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February 2024 by C K
Thank you for changing my husband hybrid battery this evening. Most places wouldn’t put in the new battery.
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December 2023 by Mark
Ethan was great, and very helpful to work with. Even though they didn’t have the very specific OEM part I needed for my Mitsubishi outlander, he had the tool cart, ready to help, and was a wealth of good information.
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November 2023 by Chris Beasley
Extremely helpful staff was welcoming and seemed happy to assist and answer questions.
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November 2023 by Brad Carlson
Would not return an item that was poor quality.
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August 2023 by Adam Gobbo
Had a great helpful crew when I went in. Needed a part not on the shelf. They went to the back got it. Simple task but sometimes not experienced at chain retail stores.
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July 2023 by Martine Gildersleeve
Wonderful assistance
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May 2023 by Shawn Hammond
District and regional manager were extremely helpful
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May 2023 by Leana Kiddy
So I'm extremely disappointed at the lack of communication from this location. Yesterday, I had went to this store to purchase two parts. I was able to get one immediately, but the side mirror was going to have to be ordered. I was given a receipt and told it would be available today. I gave my name and number and the gentleman that helped me even created an account with the information I gave.I show up tonight, after fighting 5PM traffic. Gave my receipt to a different man who took my receipt to the original man who had helped me yesterday. They went wandering around looking for the part. After a few minutes of them looking, I went ahead and browsed and figured I would pick up a socket set since I'm going to need it to install this side mirror. When I got back to the counter the original guy was holding my receipt and I could tell they couldn't find my part. Then the original guy says "Your name is Sarah?" to which I said no and gave him my name (Really - it was on the receipt!). He said "Oh yeah, I called and left you a voicemail I think. About 10 minutes after you left, they called me and said they didn't have the part". I knew I didn't receive a call so I pulled up my call history and confirmed I never received a call and I did not have any voicemails. I said so you can't get it? He said no and suggested I try Amazon.While I understand that parts can be difficult to obtain; however, there was absolutely no reason for them NOT to call me and advise me that they couldn't get the part I needed. A simple phone call would have saved me not only a day in trying to find the part, but the time and energy of fighting five o'clock traffic to get to the store after work. I will never understand the way customer service has changed from trying to help customers to the "oh well not my problem" mentality. I should have received a phone call so I wouldn't have wasted my time, gas, and energy showing up to get a part that wasn't available. I put the socket set back and shook my head as I headed to my car. They obviously don't want my business and I won't be back.
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April 2023 by Samantha Jo Chadwick
Terrible customer service.. looking for farm truck mirrors for my sons truck and they have only one in stock .. so I asked if they could check another location for me to go pick the other up there and they told me I could call.. way to go advance auto parts.. way to go.. won’t be back here.
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February 2023 by Vicki Nofire
Stopped by to have engine light checked. The guy who came out was very nice and informative.
