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February 2024 by Joseph
I really like the guys that work here. They're helpful and seem to want to get to know you. They had what I needed. I have a truck that needed brakes, everything was in stock. Not their fault but the part in the box was the opposite side that I needed (brake caliper), again, not their fault. I called them back and they directed me to another store that had the correct one on the shelf. I regularly shop here for my auto parts needs, and will continue to do business with them.
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February 2024 by C K
Thank you for changing my husband hybrid battery this evening. Most places wouldn’t put in the new battery.
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December 2023 by Mark
Ethan was great, and very helpful to work with. Even though they didn’t have the very specific OEM part I needed for my Mitsubishi outlander, he had the tool cart, ready to help, and was a wealth of good information.
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November 2023 by Chris Beasley
Extremely helpful staff was welcoming and seemed happy to assist and answer questions.
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November 2023 by Brad Carlson
Would not return an item that was poor quality.
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August 2023 by Adam Gobbo
Had a great helpful crew when I went in. Needed a part not on the shelf. They went to the back got it. Simple task but sometimes not experienced at chain retail stores.
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May 2023 by Shawn Hammond
District and regional manager were extremely helpful
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May 2023 by Leana Kiddy
So I'm extremely disappointed at the lack of communication from this location. Yesterday, I had went to this store to purchase two parts. I was able to get one immediately, but the side mirror was going to have to be ordered. I was given a receipt and told it would be available today. I gave my name and number and the gentleman that helped me even created an account with the information I gave.I show up tonight, after fighting 5PM traffic. Gave my receipt to a different man who took my receipt to the original man who had helped me yesterday. They went wandering around looking for the part. After a few minutes of them looking, I went ahead and browsed and figured I would pick up a socket set since I'm going to need it to install this side mirror. When I got back to the counter the original guy was holding my receipt and I could tell they couldn't find my part. Then the original guy says "Your name is Sarah?" to which I said no and gave him my name (Really - it was on the receipt!). He said "Oh yeah, I called and left you a voicemail I think. About 10 minutes after you left, they called me and said they didn't have the part". I knew I didn't receive a call so I pulled up my call history and confirmed I never received a call and I did not have any voicemails. I said so you can't get it? He said no and suggested I try Amazon.While I understand that parts can be difficult to obtain; however, there was absolutely no reason for them NOT to call me and advise me that they couldn't get the part I needed. A simple phone call would have saved me not only a day in trying to find the part, but the time and energy of fighting five o'clock traffic to get to the store after work. I will never understand the way customer service has changed from trying to help customers to the "oh well not my problem" mentality. I should have received a phone call so I wouldn't have wasted my time, gas, and energy showing up to get a part that wasn't available. I put the socket set back and shook my head as I headed to my car. They obviously don't want my business and I won't be back.
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April 2023 by Samantha Jo Chadwick
Terrible customer service.. looking for farm truck mirrors for my sons truck and they have only one in stock .. so I asked if they could check another location for me to go pick the other up there and they told me I could call.. way to go advance auto parts.. way to go.. won’t be back here.
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February 2023 by Vicki Nofire
Stopped by to have engine light checked. The guy who came out was very nice and informative.
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October 2022 by Oklahoma Relic Hunter Metal Detecting
I have been using Advance Auto Parts for years and have got nothing but stellar service from them. They will go above and beyond to find the right part for your car and will also do the heavy lifting of sourcing the parts from other places and dealerships to help us.
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September 2022 by benito cantu
The two gentlemen on duty were very helpful and friendly.
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June 2022 by Mark Hamilton
I've had much better and more consistent experiences with employees here than other similar businesses in the area. I see the same group of people working here on a regular basis and trust their judgment.
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April 2022 by Kellie Evans
Great.. I bought new diehard battery they put in my truck and I was back on road..Thanks Avance Auto..
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February 2022 by Midas 78-2218
What a great place to buy high quality parts for your vehicle!!! Scott will go above and beyond to help his customers and commercial accounts. He is top-notch and knows his stuff when sourcing parts.
