-
November 2023 by Jennifer A.
We stopped here when having an issue with our ford. We found out however that this location is no longer a Ford dealer as of January 2023. They still helped us, troubleshooted our problem and although we couldn't replicate the issue, they put our mind at ease and we were in our way. Very nice folks here and a charming down town.
-
August 2023 by Rex Wilson
Bought a used car from Lucas Montgomery. He was easy to work with and helped with 3 different cars I was looking at. After sleeping on in, I made an offer over the phone and he got all the paperwork drawn up so I could swing by on my lunch break and sign. Easy experience and my wife loves her car.
-
August 2023 by David Metz
Joseph and all the guys at Mainer are awesome. The car buying process was simple and fast. The guys do not pressure you at all and are quick to answer any questions you may have. The best car buying experience I have ever had.
-
August 2023 by Ajay
My wife took her "Ford Escape" in on June 26, 2023 to get checked out because of a service light that showed up on her dash. So after it was inspected the issue turned out to be a leak coming from the transmission lines which had to be changed....cool!...I have no issue with that. So they ordered the parts which showed up maybe the next day or two later and they got the issue fixed in maybe a few days after that.....cool!...I have no issue with that either. My issue is that several days later, I raised her car up to change her oil an noticed that whoever did the work didn't put her splash guard back on after they got done. So she called and spoke to an individual in the service department and informed them of the issue and he told her they have to find it and he will call her back. Days and over a week went by and there was no call from them. After calling them myself three times since then regarding this matter I was told they have to find the part and will call "her" back. Then I was told after calling THEM back again, that they ordered the part but it hadn't made it there yet. So at this point im a bit confused and frustrated because First off it's a ford vehicle plus they got her parts for her transmission in like a day or two. Let me remind you that she took it in on June 26th and it's now August 7th and still no phone call....
-
May 2023 by Zayn Burt
I bought a 2012 Nissan Versa and Lucas Montgomery was my salesman. He was very friendly and had a familiarity to him. Everyone I encountered was friendly and patient. I am very pleased with my purchase and my experience at Mainer Auto.
-
March 2023 by Austin Hazlewood
I've normally had negative experiences with the process of buying, trading in, and financing cars... until now! Everyone at Mainer Ford of Bristow was extremely helpful and transparent throughout the entire process. We had a great negotiation and found a deal that suited my needs and theirs. Never once did I feel as if our goals were not aligned! I was shocked at how easy they were to work with.My salesman, Calvin, was personable and professional. He's a marine that is pursuing a degree in finance so get him while you can! He proved himself to be more than willing to go the extra mile to help out his customers. Next time I need anything, he will be the first person I reach out to!
-
March 2023 by Janet Fechner
We recently purchased a 2020 Nissan Pathfinder from Mainer Ford. It was a wonderful experience because of our kind and very knowledgeable salesman, Calvin Chapman. Of course, I admit that I am partial because Calvin was one of my former music students. He was an outstanding student and to witness him excelling professionally makes me so proud of him! I also know that we will receive amazing service in the service department because another outstanding former student, Kevin Kreps, will be there to assist us!
-
March 2023 by Sheri Trevino
Calvin was awesome to work with! I didn't feel pressured into the car, he let me look at vehicles and didn't try to get me to buy a car I didn't want.The entire experience was fast and stress free! Everyone I dealt with was amazing!
-
February 2023 by Rachel Twomey
We bought a 2017 Dodge Ram 1500 from Mainer last week. Lucas and Calvin were our salesmen. They did a fantastic job. Very helpful and easy to work with. Everyone there was friendly and very helpful. We definitely recommend Mainer Auto Group if you are shopping for a vehicle!
-
February 2023 by Daniel Bartlett
Awesome service! They helped accommodate an unprofessional service, provided by Green Country Federal Credit Union, in which I was able to get a better interest rate through Mainer Fords lenders! The individuals I met/had conversations with at Mainer Ford were awesome and very respectful. I appreciate them!
-
February 2023 by Lori willis
I recently purchased a pre owned Lincoln Navigator from Lucas Montgomery at the Bristow Mainer location. I had been dreading the whole car buying process, but I couldn’t have been more wrong!! Luke went above and beyond to make this experience as easy and smooth as possible. I would absolutely recommend him and the team at Mainer for any future purchases! I will definitely use him for all of my vehicle needs going forward.
-
February 2023 by Sabrina Larkins
Pleasantly surprised by our experience. Have been in the market for a truck for a while. Had been through the ringer with several dealers already. We weren't expecting this to go any different. But! Here we are, in love with our new truck and grateful they were able to work within our budget. It was a family friendly experience, having 4 kiddos with us. Thank you!
-
January 2023 by Kris Starr
Nice guys. Good deal on my F150. They were patient, easy going, with lots of communication. Service manager took his time and communicated well and helped me make the right decisions on tires. Very happy with the experience.
-
October 2022 by Arlie Snow
Dylan and the crew at Mainer were straight up and honest, and probably deserve 5 stars. It isn't their fault that I had been trying to buy my Ranger for nearly 2 years or that it took about 8 months to get it. Blame it on COVID or Ford Motor Company, the fact is it took way too long and the price was inflated by the shortage of new vehicles. I know this dealership is just trying to survive a very difficult year. My truck is beautiful. I had to get a Tonneau Cover and a spray in bed liner locally or I would have had to wait longer for the factory. Over the years I have owned about 20 Ford built vehicles from 1950 F-1 to my new Ranger Lariat, some Mercury and Lincoln's too. I expect to have this one for the rest of my life. I am only 74 so I don't know for sure. Thank you to the folks at Mainer. You did all you could and I would buy from you again.
-
September 2022 by Darren Stalls
excellent communication. didn't waste any time in negotiating a deal for my daughter's jeep. they even paid by phone to have oil change at another oil service station when I contacted them that the oil hange light came on shortly after purchase. easy to deal with.