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November 2023 by Solitaire Cooper
Kristy is the absolute best completely patient and listens to what your saying. I WILL BE BACK
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November 2023 by Joe Johnson
Very nice staff and quite knowledgeable.
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April 2023 by Silver And Sage
Great selection and the staff is always extremely helpful!
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March 2023 by shawn lovejoy
Beautiful showroom in Tulsa. Big selection of product and the staff is top notch! Ask for Regan! She did a great job on our latest job!
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December 2022 by Tony Joseph
Great band friendly service. Tania was great to work with and very helpful in planning out our design for our home.
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November 2022 by Brittany Materne
Let me start by saying, the customer service here is outstanding! It's hard to find quality customer service these days. From the moment me and my family walked through the front door, it was a great and productive experience! We were greeted by the sweetest front desk lady, Lisa, who even offered a little treat to our boys to keep them occupied and happy while we shopped around for appliances and fixtures for our home. All of the ladies were wonderful and Jessica made sure we were happy with our choices and that we got the best deal possible. It was a very enjoyable experience for all of us, we won't go anywhere else for our home needs! Thank you Ferguson, for your genuine kindness and excellent customer service! I will be referring everyone I know to you! Keep up the great work!!!
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November 2022 by Brittany M.
Let me start by saying, the customer service here is outstanding! It's hard to find quality customer service these days. From the moment me and my family walked through the front door, it was a great and productive experience! We were greeted by the sweetest front desk lady, Lisa, who even offered a little treat to our boys to keep them occupied and happy while we shopped around for appliances and fixtures for our home. All of the ladies were wonderful and Jessica made sure we were happy with our choices and that we got the best deal possible. It was a very enjoyable experience for all of us, we won't go anywhere else for our home needs! Thank you Ferguson, for your genuine kindness and excellent customer service! I will be referring everyone I know to you! Keep up the great work!!!
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November 2022 by Katelyn W.
Great selection, greeted by everyone, store was organized and clean. Would definitely buy from them again!
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November 2022 by Susan O.
Don't bother! Unless you look rich, they won't wait on you. I didn't have time to go home and change after tennis, so I was in shorts, a t-shirt and my visor, and not one person offered to wait in me. There was no one at the front desk where I assume they normally greet customers. So I went looking at things by myself. Several sales people saw me and most weren't with other customers, but no one offered to help the whole hour I was there. I kept checking at the front desk and still no one there until the last time I passed it in the way out. I was out of time by then, so I didn't bother talking to that person. It's probably just as well. Most products were substantially overpriced. They do have beautiful products there though.
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October 2022 by Eddie Quezada
They have a ton of beautiful option to choose from to add a new look for your home
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September 2022 by Randi-Fay Kuhn
We popped in for ideas 15 minutes before closing on a Friday (we did leave before close). Everyone was still SO kind and helpful. Ordered all of our kitchen faucets over the phone the next day and Jessica made it SO easy. Very pleased with the service and selection!
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July 2022 by Donna Richardson
Beautiful showroom displays just a sample of available choices. They have catalogs to help with selections. Very nice salespeople. No one was pushy, but accommodating.
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April 2022 by Janet H.
I am struggling to even give my experience a two star rating and I am only doing it because of the willingness of the receptionist to help us. We walked into the store with every intention to purchase two Toto toilets. When we walked in we were greeted by a very nice receptionist who tried to help us and when she asked another coworker where we could look at what was on display, the person acted like she couldn't even be bothered. She basically told us to look in two different places and went back to whatever she was doing at her desk. We walked around where she pointed and couldn't even find the toilets. The receptionist tried her best to get the person to be a little more forthcoming with assistance but she wouldn't give us the time a day. We stood around for a few more minutes and then left, went down the street to a competitor where we were greeted with smiles and people actually willing to help us. The competitor got the sale and will get our business going forward.
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January 2022 by Randi-Fay Hilt
We popped in for ideas 15 minutes before closing on a Friday (we did leave before close). Everyone was still SO kind and helpful. Ordered all of our kitchen faucets over the phone the next day and Jessica made it SO easy. Very pleased with the service and selection!
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January 2022 by Guy Filliaux
Amazing place and amazing people! We bought a home in June and made the mistake of getting a new faucet at Lowes. It broke in like two months and the water pressure was horrible. Decided to get a quality product and went to Ferguson Bath, Kitchen and Lighting in Broken Arrow. We were assisted by Lauren House, who was absolutely phenomenal! We changed our minds on the faucet we wanted, because of the wait time, but Lauren was exceptionally patient with my husband and I. We got the new faucet in less and a week and it is absolutely gorgeous! The quality is amazing and the water flow is outstanding. Won't go to Lowes to get a faucet ever again; its Ferguson all the way!! Thanks Ferguson and special thanks to Lauren. We love our faucet.
