Arvest Bank is described as feeling "just right," small enough to be welcoming yet with enough locations for convenience. Reviews highlight that the staff could not be kinder, always appearing professional and competent. Specific employees are noted for being great leaders, with one relationship banker praised for being very kind, patient, and showing great empathy while dedicating significant time to solve problems. Multiple customers express strong, long-term loyalty, with one frequenting the bank for over 17 years because of the amazing people. The bank is recommended to friends and colleagues for its great customer service.