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January 2024 by Khalil Khalid
Worst bank ever.RUN AWAY
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December 2023 by GI Jussy
Totally disgusting service. 10 min wait just to make a deposit in the drive thru
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December 2023 by Sapphire Star
First one in line. And last to get helped. All employees on the inside just standing around. But eager to help the business lane when someone pulled up. Then just assumed how I would want my money done. Customer service here sucks!!
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November 2023 by JB
Horrible! Do not bank here! Dawn called me on a holiday to question my banking transactions that are none of her business asking personal questions as if I owe anyone an explanation. Thank you Dawn for pushing me to go back to BOK where my business is appreciated!
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November 2023 by Noom Graham
I had never spent this much time just to get into my safe deposit box. So I decided to close my box after the last visit.I am thinking about closing my accounts as well.
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September 2023 by Pablo Cordova
Came in for a debit card because a server accidently kept mine and I left without thinking. They sent me back to the line and it took 30 minutes. They charged me a fee which I was okay with but they didn't tell me about it in the line at all or that they would charge $7.50.It is standard across all banking institutions to at least say " Hey there's a fee it's X amount. " especially a fee that's charged on a situational basis and at the banks discretion.As someone who grew out of a teller position elsewhere, I have printed 1000s of debit cards myself so I am intimately familiar with how this whole transaction should have went down.Instead, I was shocked and appalled by the lack of professionalism and regard for another person last Saturday morning on September 2nd. I will know to avoid this branch at all costs at the very least.I have been with Arvest for 12 years now and I must say the standard is severely low at this branch specifically.
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September 2023 by Paul flyschmidt
Holy cow are these guys slow.Just bank with BOK, trust me.
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February 2023 by Jose Alfonso
Super friendly branch. Very customer service oriented. I rather go inside because their drive through, it is slower than an IV. They need to improve in this area. By the way I'm a customer for 20+ years.
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October 2022 by Sinclair JRouse
I dont care what day it is drive through is ridiculously slow...latley its been 40 mintes to a hour and thats just making deposit
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August 2022 by Dean Bryant
Great people very friendly service!! very helpful advice!
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May 2022 by Brandeen Pollack
Staff is friendly, but lobby closes at 4 and if you need any real amount of money afterwards, the drive thru line is mind numbingly slow.Also, all of Arvest is absolutely useless while you're out of any state with an Arvest.
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November 2021 by Walter Broach
We stopped using this bank when they refused to notarize our signature. Most other banks do this for free as a matter of courtesy. It is very easy for anyone to do and only takes about a minute.
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September 2021 by John Chad
Incredibly slow and illiterate. Do NOT go to this location. They give Arvest a bad name.
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August 2021 by ANGEL INGLE
The employees here lack customer service!! you are not greeted when you walk in and literally no one acknowledged me nor helped me they went around me to help the person behind me... I had to leave and go to another branch!! I have been considering moving my accounts to chase bank and this just put the nail in the coffin !!!
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April 2021 by Pumpkin Spice
The new manager lady is very rude and disrespectful and hateful.She lies on the phone to people about services.Worst manager EVER!!Needs to be replaced immediately and banned from working face to face with people.