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March 2024 by Jeff J.
well short story , i bought new tractor and filters to do service , and when i did maintenance , i found that two filters were wrong for my tractor model when i contacted them for exchanging the parts for correct ones , and i was ignored for 4 weeks and still no resolution , I paid over 40k for new tractor and they couldn't do anything for $200 dollar set of filters ... save your money and shop else where
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February 2024 by Donnie Hughes
They always have what I need for my lawn business
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January 2024 by Samuel
With the experience my male friend encounters today . I suggest you DONT give this local business your money!The owner is beyond DISRESPECTFUL and needs to take a class on customer service .
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January 2024 by cecil calvert
Bought my new Toro 60” zero turn and love it. Great sales experience and service
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January 2024 by Isabel Calvert
Great people, always amazing customer service. Love Johnny!!!
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January 2024 by Calvin
Bad customer service!
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January 2024 by Tim Kellogg
Horrible customer service. They will not care for your equipment like you would expect from a reputable business.
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January 2024 by Manny Tracy
Bought a zero turn from them. Worked with Johnny. He was incredibly helpful and knowledgeable, but what I appreciated most was he didn't pressure me into buying. He gave me the information and let me decide for my own. Their financing option was really reasonable and super quick to sign up for. The best part was I didn't have a trailer for the mowers, but wanted it the same day. They let me borrow one of their small trailers to run it to my house! I've never known any other company to be that helpful and relaxed. Definitely a 10/10 experience.
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December 2023 by C A.
If I could give them a zero I would. DO NOT DO BUSINESS WITH THESE PEOPLE ! We bought a brand new Stihl chainsaw and here are the issues and so called resolutions. Week 1 approx 2 hrs of use: Issues starting , then pull cord broke. Chain dulled quickly. BA Lawn resolution- charged us labor to replace the cord and said the wood we cut is too hard and accused us of cutting rock or steel. We bought a new chain. Week 2 approx 4 hrs of use: Saw stopped running. BA Lawn resolution - charged us for a new plug. Week 3 approx 5 hrs of use. Saw stopped running again. I had to leave it there for over a week. BA Lawn diagnosis/resolution - they said the plug was loose. Charged diagnostic fee and tried to give it back to me. I said no, I asked that they diagnose why plugs are fouling. They called me back a few hours later and said the chainsaw had burnt up a piston. They accused us of running saw without oil. ( We purchased a six pack of oil from them upon purchase) we use many other pieces of lawn equipment that use the same fuel/oil combo with no problems. They refused to work with us in any way. They even had the nerve to ask if we wanted to take the chainsaw back home?? Bad customer and mechanical service along with a troubled product. EXTREMELY bad experience all the way around.
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December 2023 by Philip Hartman (Redd)
Great place with quality equipment
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November 2023 by Jay DeShields
Fantastic store with great inventory and great knowledge of product. I highly recommend BA Lawn and garden
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November 2023 by Joy W
The service department is awesome! Very helpful and quick.
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October 2023 by Jeff Holzman
Friendly, honest, professional, knowledgeable are what I think after coming here. Brought my Honda mower in for a recall repair, and thought since it was here, I'd have them also do an oil change and air filter replacement. They didn't charge for the oil change as it appeared to be included with the recall repair; they could have charged me and I wouldn't have been any the wiser. When I had dropped the mower off, it was very dusty and had a lot of dry grass clippings adhered to it. When I came in to retrieve the mower after the repair it looked like it went through a washing cycle...it was just as bright and shiny as when I bought it! I'll be coming here from future maintenance and repair work on my mower! Great service!!
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October 2023 by Jeff Duncan
I bought a mower from BA lawn. Evan helped me. He was very friendly and helpful. The rest of the staff were so knowledgeable and friendly. My mower was delivered the next day and I love it. BA Lawn & Garden I would highly recommend for all your needs.
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September 2023 by Waylon S.
I went to get my Honda Mower fixed it needed a new pull starter and bolts that hold the engine cover down. They were very fast to get my parts, the lady at the desk was very nice. The Service was amazing they have some awesome deals there. My parts only costed around 35-40 dollars and they were very nice genuine Honda parts. I definitely recommend this place very nice service and awesome deals!