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January 2024 by Layne Devore
I sold my Jeep but the last time I was in Kayla Hemphill was great in service. I will always use her moving forward.
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January 2024 by Rick Buchanan
Sonny(Sales Manager) and Kayla(Service Advisor) are wonderful, helpful people that are a credit to their professions. That is the only positive review I can add.
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January 2024 by Nicole Ford
The Chris Nikel Collision center did an excellent job fixing my hail damage!! Jared who worked with me was very detailed & informative the whole way thru. He also listened. My Lexus came back beautiful & perfect!! I will definitely have any body work in the future I need done there. ?
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January 2024 by Laura M.
This review is for Dillion in the service department. I had wheel locks on my Chrysler and we lost the key, of course my car got a flat tire. I had it towed to a local tire shop in Bixby because they were confident they'd be able to get them off. Well they weren't able to get them off. I spoke with Dillion and he told me he'd be in the Bixby area the next day (the day before Christmas Eve) and could bring the master key set to hopefully find a match to get them off. Dillion showed up the next day right on time and was able to get them off! I am very impressed at this amount of customer service where Dillion went out of his way to help a complete stranger. He saved me the hassle of having to call another tow truck to have it towed to the dealership and having to pay another unexpected bill right before the holidays.
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November 2023 by Ricky Sallee
Do they ever answer their phone?!!!
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September 2023 by Alicia Pate
Thought our car was totaled from hail damage, but they made the car look like the hail damage never happened!! Was very impressed
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August 2023 by Cruz Duran
Is the white Nissan skyline r34 for sale its park right in front ?
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July 2023 by Randie Sampson
Feb-Mar '23: Chose this repair shop after an accident that was not my fault. Thought they did a wonderful job, and as far as looks go, they did. My 2013 Dart looks pristine (like it did before the accident).When we picked up the car, they asked us if we had an extra set of keys by chance, because their mechanic had just locked our key inside (it has a manual key inside the fob, not sure how their mechanic locked it and set the keys down in the car). No, we don't, so they had to break in to my car essentially. Before bringing the car in, I would sometimes lock the car running so the heater would warm the car, and use my manual key to unlock the driver's door. I haven't needed it since we picked up the car. With the hot weather, and having a 6 month old, I tried to do the fob and key with ac 7/17. My key no longer opens my driver's door. I was unable to get in and had my 7 year old and 6 month old outside in summer weather when my boss already left so I couldn't go back inside. My husband was 10 minutes away, so not too bad, but then I had to pay $57 to PopALock. My tpms sensor in my front driver tire no longer reads, either. We tried multiple times to contact Danny but he ignored us. Now that my key doesn't work, I will not be ignored any longer. All I ask for is them to fix the 2 things they broke without saying anything.I will update my review and stars accordingly.
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May 2023 by Kirby A.
Chris Nikel has the worst service department in the country. Do NOT buy anything from them, or have service done. You're going to be price gouged.
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April 2023 by Mitch H.
I can't even begin to share all the frustration we have felt concerning our Jeep "repair". Where to begin?Every time I spoke with Danny on the phone he was in a hurry to rush me off and was not actively listening to our concerns. Example, we started experiencing a shimmy in the front end which progressively got worse. We explained this was not an issue prior to the accident. It was as if Danny wasn't listening. He said the issue was the tires not being rotated, all four tires needed to be replaced and they needed to be rotated every 1000 miles. No, that's not a typo. 1k miles. Guess what?. We went to Discount Tire and we only needed the front tires replaced due to flats spots, most likely from the accident.When we received the Jeep back the FIRST time, we found the spare wheel was heavily damaged, there were paint runs and heavy orange peel in the paint. We dropped the vehicle off again.A week later, Danny called and said the Jeep was ready. He said he "gave it a good hard look" and they "tried to make sure the work was done properly. It was not. There are still paints runs. I found multiple bolts that were not tightened down and bolts backed way off.Our next call is Jeep USA to attempt to have this resolved.Service: Body & Trim
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January 2023 by Ron English
good fast free accurate estimate
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January 2023 by sujan joshi
Professional and good customer service.
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January 2023 by Charles Kelley
Very professional. Kind friendly up to date facilities. Jaret was very helpful and informative. Would definitely use them again if neededServices: Painting
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January 2023 by Frank Thomas
Very nice and helpful
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January 2023 by Mike Lucas
The body looks good. Worked miracles on the damage that was there. There is a scratch on the camper shell that wasn’t there the front of the truck vibrates when you get to 60 and the engine light is on and it was fine when I dropped it off. Could be coincidence but the truck is only 4 years old.Service: Body & Trim
