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May 2025 by ParkerPPipe
I’ve been going to this pharmacy for years. The pharmacist that is there now is hands down the best that’s ever been there. She’s absolutely great. Informative, caring, fast. I can’t say good enough things about her. Wish I could I remember her name. Today’s date is 5/21/25 and I went in at 9am and she was the only one there that I saw. Give that woman a raise and keep her there please.
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February 2025 by Annette Arrington
Hey CVS, if you consistently run out of a product, that likely means you need to order in higher quantities! You are always out of distilled water. I don't know why I even stop by your store!
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February 2025 by Rylan Emanuel
Employee just straight up lied to me and said they didn’t have the items I ordered from delivery services in stock.
My delivery driver got there and immediately found them. I almost canceled the order on her while she was shopping, which would’ve wasted the drivers time and gas.
Not a fan of the customer service at this store..
I shop here frequently.
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October 2024 by Pam Marshall
Basic CVS. Had to search for what I needed, then stood up front for a while until someone noticed me to check me out.
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August 2024 by Christopher Jones
Can not talk to anyone. Unable to get past the stupid automated system. If I could get insurance to use another pharmacy I would change in a flash. I hate this.
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July 2024 by Callie Morris
My Doctor cannot get anyone to call him back to fill a script! He has called four times in the past two days with no luck. I’m in pain and I'm unable to pick up medicine because of the lazy workers here.
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July 2024 by C Morris
My Doctor cannot get anyone to call him back to fill a script! He has called four times in the past two days with no luck. I’m in pain and I'm unable to pick up medicine because of the lazy workers here.
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April 2024 by jason brown
This location is the worst in Broken Arrow I highly recommend driving a little further to the 9th st location…Kim is always super rude and hate to answer questions, I don’t if it’s because of the language barrier but she needs work
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October 2023 by Tanya Jensen
If you have an epi pen rx for allergies, do not get your prescription filled here. For two years in a row, I have received epi pens that have a short expiration date. My pens from last year, rx received 10-22, expired on 2-23. My pens that I picked up yesterday, expire on 8-24. I just received the new prescription last week. These should be good for 12 months. Now, I'm forced to call my insurance company on Monday to figure this out. I spoke to the pharmacist yesterday. She was of little help. Basically told me to go by the expiration on the pen. I told her about last year's prescription and how I had just discovered it was only good for four months. She didn't say much. We will be looking at moving to another pharmacy.
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September 2023 by Mary Brazil
1 star for having what my husband needed. 0 stars for pharmacy customer service at the inside counter. Around 4pm my husband was treated very poorly for absolutely no reason. The associate couldn’t find my husband in the system and said he didn’t have any prescriptions there. My husband showed the text he received. The associate tried again and then fussed at my husband abt having 2 profiles like my husband put it in himself. He then went and grabbed my husbands script handed it to him and turned and walked away without a thank you or anything. I wish I could give 5 stars and brag but can’t. If you hate your job please don’t take it out on your customers. My husband is a nice man and didn’t deserve to be treated that way.
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September 2023 by Diane Hall
I have rarely had a problem.
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September 2023 by Kent Ashbrener
Customer service is not good at all
They close during the afternoon from 1:30 till 2:30
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July 2023 by Gary F.
Hands down the worst CVS in the area. Save yourself some trouble and go to Walgreens 1 block away.
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July 2023 by Mak cay
I came from Texas and our doctor in Texas has sent code to us for us to buy medicine. They first told us that it was (the medicine) 144$, then I showed them the receipt when I first I bought it in Texas, and It was 34$. When I showed them the receipt, they gave us an “discount” and sold it for 32$. Why there was a HUGE price difference? They tried to trick us, would not recommend to anyone.
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June 2023 by Julia Evans
I asked the young girl at the register if she could discard the coupons (unused CVS ones) for me and she said no. She then held up a trash can and said, “But you can. Here’s the trash can.” Geez. The customer service just gets worse by the day.
