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March 2024 by Will Groce
Terrible to customers
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September 2023 by M_a_r_s
Came to this bank as a visitor to make a deposit for my friend and dealt with the most rude employee I have ever dealt with in my life. She was abrupt and failed to mention in the beginning this was a local bank only and not national. She had the audacity to try and STAPLE my cash to the deposit slip I sent it to try and make things harder for me for NO reason. I’ve worked at a bank as a teller recently and know for a fact that was not necessary. I wasn’t rude or anything to her so the fact I was getting treated like that was baffling. I still work in the financial industry and very well know I could have made a formal complaint.If this is how this place treats people it’s no wonder they aren’t doing better. Take your money elsewhere people.It was a drive thru teller on 9/5 between 12:30-1:00pm CT.Have fun hating your job :)
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September 2023 by Janae Castell
Super friendly employees. I used to go in frequently here for volunteer treasurer positions, and they were always good and friendly! I wish they had a little bit more advancement in online banking/banking on an app...
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April 2022 by Cindy Glover
Basically stole $55 dollars.I banked here for over 20 years. Never been charged to cash or deposit coin. The day I bring in coin to cash to go make a payment that must be made. They took part of it. Never was told that their will be a fee if I cash it nor did I see any sign on this new update.
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May 2021 by Debbie Bennett
I have been with this bank forever and the customer service and tellers are so nice and helpful. Never have had one complaint about the bank, hope i never have to change banks.
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May 2021 by Paula Drake
Closing all the branches south and west of town. Only servicing the east side! Been there 40 years with them and getting ready to move 4 accounts because it's not convenient any more!Paula Drake
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April 2021 by G S
I like the hometown Bank. I've had the same account since the 1970s. I'm sad that they closed the branch at 101st and Elm, and they've shortened the hours of operation. The drive through at the Main Street location is ridiculous! I wish they'd kept the old one. IMO, the new one is NOT an upgrade.
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June 2019 by Jeff Fischer
This bank needs to cancel.
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March 2019 by Kathy Myers
Slowest cashiers ever! ATM machine does not work over half the time. We started using this bank when we moved her for covenient but nothing convenient about this bank except location.
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October 2018 by Sonja Bowling
Hours of availability is fair.
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September 2018 by Marvin DeSpain
Certificate of deposit First national bank of OK. In Broken Arrow Ok.
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February 2018 by Ken Henderson
Boycotting because of your against the NRA.
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August 2017 by John Harding
Bank refuse to make change for me because I did not have an account there
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June 2017 by Crissy Seamster
Been with 1st national for years. Tellers are quick which is great.
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April 2017 by Christine Oldham BS PMP CNSA
Friendly staff.
