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March 2024 by orange power
If I could give zero stars to this business, I would in a heartbeat. They refused to do my estimate and my undercarriage estimate because they will not put your car on a lift without being scheduled for repairs. Then how may I ask do you get a freaking estimate? This is a terrible business, and I’ve never heard of such remarks. An estimate is an estimate no matter if you have to go under the carriage under the hood, the exterior it’s an estimate. Stay away from this business.
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March 2024 by TLee Barnes
3 weeks to get my car back. Tpms sensor goes out literally 2 minutes into my test drive. When I go to work the next day I notice there's oscillating noise from the side of the suspension they worked on. But only between 51 and 69mph and gets louder when the road curves left goes silent when the road curves right. I'm afraid to take it back because I will go homeless if they keep it and I miss more work. I'm worried that'll break and strand me though. So rock and a hard place ya know. Wish me luck.
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February 2024 by Kelly Deere
Very quick, knowledgeable and friendly. Good place and good people.
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January 2024 by Katy Jones
I am so happy with the service we received! The people here are always kind, courteous, and professional. They are honest and stand by their work. Thank you, Gerber Collision!
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October 2023 by carmelia manous
Fast and efficient
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October 2023 by Marianne Sanchez
Their customer service was outstanding. My car was in and out in no time and looked brand new. I recommend them highly.Services: Painting
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October 2023 by Gregory Yates
Set an appointment up using their website. Was called immediately to be told that appointment wasn’t available and would have to be pushed back. That’s not a problem and is common in this case. Two weeks later upon arriving at the shop, was told the other insurance has to write an estimate before they do anything. Wasn’t called the day before to go over this, and it wasn’t even mentioned when we spoke on the initial call. Was only taking my car there because they are “specialists” in working on my specific vehicle. Not worth it and will be taking my business, as you should, elsewhere!
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August 2023 by Susan Bradley
Absolutely wonderful Staff!! Service is top notch.
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August 2023 by Dean Bryant
Great service friendly staff.
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August 2023 by Sam Keathley
If you are "Select service" with statefarm, the customer with the claim does not leave it for an estimate, and return months later for repairs. The front desk girl told me this, and it differs from statefarm and other gerbers information. Who all claimed i leave it for repairs that day, and dont need an estimate because it is direct billing with statefarm.
Head. Ache.
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April 2023 by J.D.
I cannot extol the virtues enough of the Gerber collision team! From getting an estimate to the final result, I could not be happier with the work. Special props to Candie (sp?) at the front desk, Brent, and Dave the manager for going above and beyond what was required. A few weeks after I had my car repaired, I had a dash warning light concerning my third brake light. I called to ask if it was related. Dave asked me to bring it by so they could take a look even though it was unrelated. Brent met me at the door and took it to the technician. They offered to fix it for me anyway! I highly recommend the Freeport location!Services: Painting
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March 2023 by Matthew Holter
Unfortunately I've had to use Gerber twice, and each time my car has come back it looks like it has never been in an accident. I work in quality control so I know details, especially when it comes to my car. :-) They do the best body and paint work that I've ever seen. The staff are friendly, professional, and make you feel at ease in a time of stress. I really can't recommend them enough!!!Services: Body & Trim
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February 2023 by B Ray
I recently had the pleasure of having my vehicle serviced at Gerber Collision and I couldn't be more pleased with the results. The technician, William Towry, was incredibly skilled and attentive to every detail. The estimator, Samantha Bradford, was also fantastic. She was friendly, professional and provided a detailed explanation of the repairs needed and the cost. The body work on my vehicle is flawless and I couldn't be happier. I highly recommend Gerber Collision and their team, especially William and Samantha, for anyone in need of auto body work.Services: Body & Trim
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February 2023 by Gordon Baker
Got my car back cleaner than I gave it to them, and the repair looks great. Also, the follow up phone call from the manager was appreciated.
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November 2022 by Smol Greenboy
If you are "Select service" with statefarm, the customer with the claim does not leave it for an estimate, and return months later for repairs. The front desk girl told me this, and it differs from statefarm and other gerbers information. Who all claimed i leave it for repairs that day, and dont need an estimate because it is direct billing with statefarm.Head. Ache.
