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December 2023 by Tom F.
Do NOT take your vehicle here. I just paid them $650 to not fix the problem I had with my car. I was told to drop my car off on a Tuesday, assuming they would look at it that day. Wrong! It wasn't until Friday at noon that I heard from them. I was told my car would be done at the very end of the day Friday, but then I get a call at 4:45 that there's another part they need to replace that won't get to them until the following Tuesday. Another $180 later and I get my car back with the same sound I was hearing before and the same vibrations I was feeling before. I have taken both of my vehicles here for years but the place has gone downhill recently. I will never take another car I own back
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November 2023 by Eric Crook
I heard good things about this place. Let me tell you absolutely do not go here!!! When i towed my car in the car would not start but it would turn over. I brought the care in to have the replace a ECM that i purchased and wanted installed. First when i arrived after towing the car in the guys all came out and was like "yea idk, i dont want to work on it." was heard and all seemed to just be standing around doing nothing.After about 3 weeks and waiting for some "special guy" to return to work the guy starts telling me that the problem is in the wiring had been ripped out and that I would need a new fuse box. So after another 2 weeks and a month without my car I get a call saying I owe $1900 dollars for labor and rewiring and parts. Some of the parts was a $800 fuse-box that I could get at any pull apart place for $49. I personally checked the wiring before taking it in and that was not the issue. The guys said that the wiring had been ripped out?? The drove up until the time i filled up for gas and pulled into my driveway. If that was the case no way the car would have run before that.I was dumbfounded when they told me I should come pay the $1900 and tow my car back home. I did not understand, when I arrived to talk to them the Fat manager, who is too old for earrings, told me that my car was now accruing storage fees. Then he stated that I needed to tow my car back home as the issues was probably bad gas and proceeded to tell me it would not be difficult to drop the gas tank myself. *Furious*Dumbfounded i told them that I was not paying for them fixing wiring that did not fix the issues and I am not paying to have my car in the same exact shape it was when i brought it in, and on top of that for the "mechanic" to tell me how I should drop a gas tank. When i asked to speak with who did the work I was told he no longer worked for the company., Why was this "special guy" that was nowhere around when i first came in, now no longer there? How is it that there is noone that i can speak to regarding the work done on my car, except for some ghost?*scammers*.The total was $1490 before the "gas" adn we are now looking at 7-8 weeks without a car.After they removed the gas and charged me another $500 bringing the total to $1900 and over 2 months. I conceded to pay the full amount even though I serious feel like Im being scammed I was then told that my $5000 car now also has $1500 added on top for storage fees. This is after it took them 8 weeks+ to finally get the car running by simply replacing the gas and draining the old. Bringing the total of my car not starting because of bad gas to $3400. Which is almost what I paid for the car.Now since I wont pay I'm getting threatening texts to assume ownership of my car after three months of going back and forth and this entire time I am not able to get to work due to my car being stolen by these so called "mechanics". Also the one thing I asked them to do which was replace the ECM that was not done.I may be a novice when it comes to cars but i am not stupid.NO way will I ever go back to this place and i will make sure that I review this place every chance i get.. I was told this place used to be a good place to go, but its obviously gone down hill. This place is one of the places that causes customers to not trust mechanics. I do not and will not ever recommend this place and do not trust them if you do. My mechanic was a ghost that I never got to speak with that for some reason did not work there before and after my car was fixed all of it is clearly a scam and i am reaching out to the BBB. You will be reported and I will buy a new car before letting you steal my money, you are already trying to steal my car.
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November 2023 by Katie Applebee
These guys were awesome for years, but slowly they haven't been communicating well. My husband asked them to fix his splash guard during an oil change twice, and it remains untouched. The blower for my AC/Heat went out and I have had it in 3 times. This third time it was left like this. The blower didn't work the moment I got in, and they left the access panel on the floor along with a shop rag.Maybe they will improve again with some employee turnover (and any communication) but I'm not coming back.
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November 2023 by Lauren Martin
These guys are peaches and cream. They're great, very friendly, and very responsive to questions and concerns. Being a woman, sometimes going to an auto shop can be intimidating and it is easy to get over charged for things not really needed. However, that is not the case with Greg's Automotive. These guys get you in ASAP, evaluate what's going on with the vehicle, then give it their all to get it fixed for you. Garrett, who works in the front office, is one of the best people around. He is very knowledgeable, helpful, and will go above and beyond to get you back on the road safely and quickly. He greets you with a smile as you enter the shop, then immediately gets the ball rolling. I will take all my vehicles here versus the dealership or any other car shop because I know they care about the person just as much as they care about fixing your vehicle right. Thank you so much Greg, Garrett, and all the mechanics here - you're a life saver.
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November 2023 by Jacob Voigt
Good experience and reasonable. They fixed my car and it runs like new. There were some hiccups like a wrong part got delivered but I don't put that on them. Things happen. I'd take my car there again. It's first come, first served, but call first to have them take all your information. Edit: Had to bring it back in and they got me taken care of. Everyone was awesome and I wanna give a shout out especially to Anthony for assisting me so amazingly!
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October 2023 by JESUS ALEJANDRO BRICEÑO RANGEL
Take your vehicle with complete confidence, their staff are very good professionals. One of the best services in Tulsa. 100% recommended
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October 2023 by Coreon F.
My family has been bringing our vehicles to Greg's for years. The service and pricing is always fair, and they always go above and beyond in making things right.
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September 2023 by Timo R.
I currently have my car at the shop for a serpentine belt change, they quoted me 1.3 hrs for the job, well it's been 12hrs still at the shop and they just called and said i need new tensioner because it's "Fried"and they can't put the belt in, when I litterly saw them took the belt out in 10 mins, I don't know what they got going on but that guy anthony always try to some how extract more money for labor! Better business bureau it is. I don't think a belt change takes 2 days.price went from $250 to $970!update: I took the car monday morning got the car thursday! supposedly the hydraulic tensioner fried. So i had to pay for it. Went to pick up the car after hours, guess what they left the keys inside n locked my car. Goofy employees. so i gad wait another 2 hours for the locksmith to arrive n get it open I know the story you don't Mr. Greg Bad Business
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September 2023 by Dom Huynh
I brought my car in to diagnose it and the technician told me exactly what wrong why my engine light and trac off on. He advised me to replace the parts that caused it with the least cost and they took care my car problem. The car is running well with out the engine light on. The people there are very friendly and straight forward on your car problem. Greg auto got my business from now on. I would recommend all of my family relatives and friends to go there so Greg auto will take care their cars problems from this point on.
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September 2023 by Petrina Holloway
I am disappointed that I have to leave this review; but I feel it is necessary to tell other patrons about my experience.I recently took my vehicle to Gregs Automotive for the 1st time and initially felt so positive about the customer service I received! Anthony was very informative, patient with my questions, and very welcoming. My car was diagnosed that I needed a new clock spring to fix the issue with my horn and I was given an estimate of about $700 for repair costs. I agreed to the repair.The problem started when they called me and said that they were having difficulty doing my repair because they needed a special tool. Then they called again and said they could not find the tool but one of the mechanics could do the repair; but he would have to use a special method to remove my after-market screws in my steering wheel. Then they called me again and said that they were still having difficulty getting to my steering wheel so that they would have to charge me an additional 2 to 3 hrs of labor at the costs at $135 per hr.At this point the cost of the repair was going to be over $1,000 and I did not think it was worth it so I requested they not go through with the replacement of my clock spring and I will just pay the cost of the diagnosis. I had another person call me back to say they found a way to get in my steering wheel and they would have my car done in 3 hrs and he quickly hungup. I felt uneasy about the call because I did not want to pay the additional cost of labor, so I called them back immediately and asked them again to not move forward with the repair and I was headed there to pick my car up. Anthony finally came clean and said my car is already repaired and ready!Basically the entire time that they were calling me saying they were having a hard time doing my repair and needed extra time, my car was already repaired. It was a way to extract more money from me for labor. When I came in Anthony knew that they acted unethical so he offered me a whopping $10 off the original quoted price for my inconvenience.I was disappointed in my experience but I wanted to resolve the issue privately. I requested for the owner to call me. I was never contacted. So here I am
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August 2023 by Erik K
DO NOT GO TO GREG’S. Brought our vehicle in for routine maintenance, and they rendered it unusable. Had to pay double at another mechanic to fix Greg’s mistakes. Do not go here, take your car to a professional
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July 2023 by Treeza Presgrove
So refreshing to find a really good garage: fair, friendly, nice, and listens and upfront! Very fast and efficient! I will always use them and send friends and family! Five Stars To Mark and all the guys that work over there!! What professionals!!!!!!!!!!!✌️Service: Air conditioning
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July 2023 by Eileen S.
Glad to find a reliable auto shop near our house that could help us with minor repairs on two old trucks. Air conditioning, transmission gasket and filter replaced, brake job with squishy pedal. We had to bring one truck back when the AC didn't stay cold, and they got it fixed.
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June 2023 by Melissa F
Brought my Ford Escape in for front end noise while driving. Their conclusion was I needed front hub assembly replaced on both sides and they recommended front tires. Unfortunately money is tight so I opted out of doing the tires. When I pick up my car I no longer had the noise from before but now a new noise coming from front end. I took it back thinking it was a bad bearing. Only to be told it was a warped rotor. My rotors were fine before the bearings were replaced. As it was not in my original estimate. I took my vehicle to 3 different mechanics who all said the same thing. They did not put my vehicle back together properly which warped the rotor. I now had to replace both front rotors and brakes as it's not recommended to only replace one rotor. $500 later I went back to Greg's with my receipts. I was told I'd get a phone call. He did call in a timely manner but was very rude and would not compensate me in any way nor take any blame for his mechanics mishap. He tried saying it would not warp the rotor in less than 100 miles of my return to them. I will not return to this establishment nor will I recommend them to anyone.
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April 2023 by William Barrett
Sent our Crown vic here for service for a transmission, Cody was absolutely amazing at communicating throughout the whole process. Work was done in a very timely manner. They addressed all other concerns and questions I had. Highly recommend for anyone looking for a trustworthy, professional, and courteous shop!
