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September 2024 by Dani
Windstream got our wifi back up and running 3 whole days quicker than the original appointment! We're very happy! ?
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September 2024 by Roman Michka
Jason is the man! Figured out our line was cut, found responsible parties, fixed it and had us up and running within the hour! Great service
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September 2024 by Martha Drake
5 stars are for my technician, Bobby. Bobby was easy to understand and very thorough in his explanation about my problem and how he was able to fix it.
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September 2024 by Nathan B
Awesome service. Joby got me hooked up quick and the internet is really fast. Highly recommended
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September 2024 by Paul Cox
The company pretty much sucks, they provide very unreliable service. They know they have issues in the lines and they will not fix them. The technicians, however, are good and try to take care of the customer, as much as the company will allow.
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September 2024 by Elvie Marshall
Technician was very punctual. He arrived right at 10:00 AM as expected. He was knowledgeable of the situation and shared every detail of what he was having to do. Because our new motum did not arrive untill later today, the technician had to work with what he had. He repaired a broken line five blocks away, then had to start from scratch to rebuild our account using our old motum. He completed the job around 1:30 PM. The new motum came at 5:00 PM 9/5/24 a day late. Now what do we do with the new motum?
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September 2024 by Blaine Wilson
Tech was very professional
knowledgeable and pleasant to have in my house he fixed my internet in just a few minutes
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September 2024 by Denny Rhett
Tech came with good knowlidge of problem and explained situation well.
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September 2024 by martha turman
Very fast and polite.
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September 2024 by Beverly Nelson
The technician rates FIVE stars. I appreciate his determination to provide a solution to replace bad copper cable under extreme weather conditions and suboptimal company guidelines. However, since Windstream HQ apparently does not want to bury copper cable while preparing for fiberoptic, I'm giving Windstream fewer stars. The technician had to lay 100 feet of copper cable from the pole across the fences of 5 yards and then create a means to connect it to the interface box. The solution works but due to Windstream policy is a "semi-temporary" fix.
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August 2024 by Terry Black
Very polite and responsible.
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August 2024 by Princess
He did a very good job. Thanks
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August 2024 by Richard Bryan
Tech very knowledgeable of what he was doing, had my service up and going quick.
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August 2024 by Darlene Beaver
Kinetic is always ready to help with my service. The Tech called me yesterday and told me what was causing the problem. They always try to correct the problem as soon as possible. Thank you .
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August 2024 by DOLORES Miller
Cut the line with mower and was fixed in 6 hours.
Thank you
James
