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October 2023 by Shellie J.
They never have anything ready. No grilled food...no tornados...EVER even at lunch time when they should have them ready. .but the workers phone was more important cause he was hunched down on his device when I walked in. This has been the last 3 times I've gone in to get an actual tornado ...... get it together 81st kum n go.
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August 2023 by Ryan
Front counter gentleman made me feel like an inconvenience for coming in. This is why I go to quick trip instead. This is the fourth or fifth time this has happened so I will wait in line across the street at QT over this interaction again
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September 2022 by Mat Crew
I think the district manager needs training on inventory management, can't seem to find what I need when I need it, recent pictures below
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July 2022 by Katie Hogan
Tash cans full of empty beers bottles and they don't the Oklahoma real ID..
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August 2021 by Sallie McGuire
So, just yesterday I went to Kum and Go on 71st and Garnett to get Jull pods and become my husband and I are reward members we got money off. Today I went to the one on 81st and Garnett because I had to do a Walmart run. As a rule I prefer QuickTrip to Kum & Go but since they're offering their "members" a discount I came here instead. The girl working, Kelsey (not sure of spelling) was SO rude to me, all because I asked if she was sure members didn't get more of a discount when buying a 4 pack of pods. Clearly customer service is LOW on their list of to do's as a store and maybe even a company. I will never come back to this place again!
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August 2021 by Cs Morgan
I go there pretty much every day for something the manager nikki morgan is very good and kind always a big help the store looks way better now and its always clean
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July 2021 by chad heimbach
Worst Kum and Go in Broken Arrow! Manager tried to scam me out of a $100 of a $200. Watch them! they know how to scamm!!
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May 2021 by Mz. p. bundee
On the late night I went to Kum & Go Lance was very helpful and professional. I'm on a walker and he came and got My drinks. He offered to help Me outside however a customer came and she helped Me. I Always feel like a valued customer. I will always return back to that store.
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February 2021 by Ms.butterfly Bloom
Seed And Grapes
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February 2021 by Drew B.
Oh i highly recommend... it was great! But as soon as you Kum... you’ll have to Go!
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October 2020 by Shan T
Been here many times and will NEVER go back! Staff are unprofessional and act like the customers are an inconvenience. Today, I was charged the wrong amount for my drink and when I pointed it out, she asked what I wanted her to do about it. I will go to the Quiktrip across the street!
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October 2019 by Robbie Durbin
This is by far the worst kum & go I've been to !! Had very little hot food items and the store looked like they could close the doors at anytime
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August 2019 by Ashley Dawson
Very friendly and awesome. Cheerful and good conversation.
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September 2018 by MC-XoioX B. Zambalis
Very disrespectful and unprofessional staff. The man named Christian. Was on the phone talking to someone about getting drunk and insulting random people to the person he was talking to. My 6 year old daughter was next to me and I covered her ears from an appropriate sequence of words for cchildren. He flat out should be fired. Plain and simple. Second the girl that was his coworker stared at me when I said something was marked cheaper on a sign than what rang up. She said that's for rewards members which the sign said take an additional $1 off with a rewards card. I pointed this out and they shrugged it off as if she didn't care. I placed $10 on the counter and was no more than 3 inches from her and she just stared at it until I scooted it closer. When she gave me back my change she just tossed my money twords me like she was tossing away trash. I'm not a general complainer. I seldom say negative things about people unless it's needed. But these two are uncalled for and made me instantly say I will never go there again. Kum n go. You lost another customer due to your poorly trained and insulting staff. I'll just got quick trip where everything cost more but they refuse to be rude.
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July 2018 by Eddie DeLashmutt
Stood at the counter for 30 seconds(felt like a minute) before the clerk could finished his Candy Crush level. I'm not sure I've ever seen somebody dislike their job more than the kid who closes the store 5 nights a week. I'd know his name if he ever wore his name badge. Last week waited for him to finish his cigarette just outside the front door before he came in to help.
