-
January 2024 by Taylor Hines
I don't usually take the time to write out reviews, but the score they have right now is way too low. The appointment I just had there was the fastest appointment I've ever had. I have difficult veins and they had me in and out of there so quick I felt like a NASCAR (in a good way).
-
November 2023 by Kitty Smith (Kitty)
If I could rate negative I would. We were forced to use self check out even though the front desk woman was checking in everyone else normally. I can't help but feel it was racial. Everyone else in there was Caucasian and we obviously are not- we are native american. They skipped over us 4 times even though we were there 1st and wouldn't even check us in herself like everyone else.She also told us. "It takes two to draw a kid, we'll get him when we get him"The absolut unprofessionalism is unreal! She was rude, hateful and highly unprofessional. I have 3 kiddos and this time I had my autistic child with me. I've been here 3 times. And each time needed labs drawn and she was the rudest and each time was stressful blood draw! You could cut the tension with a knife! The woman is always on her headphones and didnt give to fudge about anything other than her paycheck. You could tell.We usually got the older woman but every time this woman- the one at the front desk- is always so hateful and rude. She would wiggle the needle around and get pissy when my child would cry or whine.We were the 1st ones there today. We were not able to go 1st. I witnessed FOUR walk outs.WE COULDN'T EVEN GET SEEN THIS TIME BECAUSE SHE WAS SO RUDE, SO HATEFUL AND DIDNT TALK TO US PROFESSIONALLY. BUT she did the other Caucasian women.GO TO A DIFFERENT LOCATION.
-
November 2023 by A P
Leeana(spelling might be wrong sorry!) was awesome didn’t feel a thing when she took my blood. Fast and pain free
-
November 2023 by A C
Not sure why they have such horrible reviews. I was there, they were great. Got me right in and did it with a smile.
-
October 2023 by Jared Whitaker
Trash company. Can't even talk to a human over the phone. Just the robot. Such a gimmick.
-
September 2023 by Julie Baysinger
The lady that helped me was so unfriendly, not one smile the entire time I was there. She ended up being the person who drew my blood. It was so rough and uncomfortable and I bruised immediately. I had went here years ago and had remembered that it was a good place so I ignored the low rating. I won't do that again.
-
September 2023 by Cheyenne Haag
I am leaving the building as I write this review, that shows how awful my experience was. please, next time you want to talk about the clients maybe next time make sure there is no other people in the building! Very rude! I was a mom trying to nurse, and I had zero explanation.
-
September 2023 by Mr. E
Slow, slow, slow. I have gone here a few times and have to take my son here month and all I can say is slow and unorganized. I have to give my insurance info every time, then when you are called back you sit for 10 min before they see you. Something that should take 5-10 min takes 30-45.
-
September 2023 by AK
They may be open, but it doesn't mean they are doing there job. They only allow drug testing when they feel like it. Make sure you call ahead. Awful.
-
July 2023 by Aneesa Jamaldin
Been going here for years I always make an appointment they are fastBut the only reason I go here is only for Amanda she is the only one I trust to draw my blood. I hate needles and she makes it so painless I just went today and another girl was about to do my blood and I said I want Amanda lol I first met her at family medicine. She’s great the nicest person.
-
June 2023 by Darren P.
I needed a preemployment drug screening so I went on a Friday around 2:00pm. There was one other before me but I was done within 15 minutes. Everyone I came in contact with was very friendly and kind. I would come back to this place if I ever needed another screening in the future.
-
June 2023 by Megan Bagrosky
The two ladies working (I’m so upset I didn’t catch their names!) were AMAZING! I’m prone to passing out but didn’t even feel lightheaded after they drew my blood because they were so well prepared! Hands down the best experience I’ve ever had with blood draws. Definitely recommend and will be going back if I ever need blood taken again!
-
May 2023 by Angela Eubanks
I visited this location today because I thought it would be easier to ge to than the Yale location. I would not recommend using this location. The girl at the front desk was short with my wife and then when I went back to have my lab drawn I was told she could not go back with me. My wife has never not been allowed to go back with me and I don’t appreciate the way she was treated.
-
April 2023 by Emily F
I'm truly sorry that I didn't catch the name of my lab tech, because she's the best blood draw I've ever experienced. I am not exaggerating when I say I barely felt any of the process and she was also kind enough to listen to my chatter patiently.She deserves every bit of 10 stars, but this was the best I could give.
-
February 2023 by Wendy McClure
I was a little nervous about going to this lab after reading all the less than stellar reviews, but thankfully my experience was different. Amanda is the best phlebotomist I think I’ve ever had—the stick was completely painless, and she was very friendly.
