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August 2024 by Ashley Ramos
Amazing experience!! The staff is very friendly and accommodating. I would definitely recommend coming here!!
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August 2024 by Rebecca Miller
I recently purchased a car from Nelson Nissan, and it was by far the best customer service I've ever had at a dealership.
David Bryant was awesome! He was patient, knowledgeable and kind throughout the entire test driving and purchasing experience!
He answered all of our questions, explained the different cars and financing options thoroughly, and overall was great at his job!
I'd definitely buy here again and request him specifically for future purchases!
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August 2024 by Dr Jacob Hahn
Kaeli did an amazing job. Thank you for the effortless purchase and getting it handled so quickly
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August 2024 by Ryen Garrett
Esly was quick and took great care of my car during the oil change. It was super clean when i picked it up which is very nice. Would recommend Nelson Nissan for service. Jonathon from parts also helped me out a lot with some information i was needing on certain parts. Very helpful staff.
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August 2024 by Terry Mainus
Zoe our sales person was very helpful and worked hard for us. We so enjoyed her. She not only helped us, but our daughter and grandson. You need to give her and raise and hang on to her.
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August 2024 by Brian Rogers
We worked with Conner on a new car purchase. He was excellent to work with and very knowledgeable. He got us a very fair deal. This was the easiest car purchase I've ever had. Highly recommend him to anyone.
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August 2024 by Evan
My experience was amazing!! Our Client Advisor was Eli Barlow and he did phenomenal work getting me in my new car!!! He was extremely helpful in my questions and wasn’t like the stereotypical salesman that you hear about. Wanted to make sure I was getting what I wanted from my car. He was extremely friendly and I could tell he loved being there, loved helping me- I wasn’t just another client advisor to him and he was almost as excited about my new car as I was. Would definitely use Nelson again and definitely ask for Eli!!
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August 2024 by Jennifer Coats
After having a horrible experience with Jackie Cooper, I was actually afraid to call Nelson Nissan. I'm so glad I did. They got my car in the very next day, and the service dept. runs like a well oiled machine. Most importantly, every person I spoke with was genuinely nice, explained everything in detail, and wasn't pushy. I'm very thankful I finally called.
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August 2024 by TRISTAN'S JEWERLY
Scam. My first time receiving maintenance at Nelson Nissan will be my last. I went in for an oil change and tire rotation. After 2 HOURS of waiting, my car was ready for pickup. When I got to my car, there was water splashed all over the driver's front door. Then, I notice that the tires are in the exact same place as they were (I could tell because one of them does not match and one has sidewall damage). When I go in to ask my rep why the tires weren't rotated, they said it's because "I don't need it." Yet, I was told I received a tire rotation by the same guy moments before! The cherry on top is that I paid $135 for this service! Absolute scam. I recommend taking your Nissan to ANY other dealership than this one.
(+.5 star for providing me with a thorough & narrated video walkthrough of the mechanic's inspection of my vehicle)
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August 2024 by Jekt Johnson
It's Nelsonest Nissan.
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August 2024 by Denise Rae Rader
The sales person and all of the other employees were very friendly and helpful. If you are looking to buy a vehicle I strongly recommend Nelson Nissan. I haven't bought a new car in years and it was a great experience.
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August 2024 by M Luft
Purchased a vehicle. Needed to bring it back in as part of their “we owe”. Total disaster. I hope to never have a reason to take a vehicle here for service.
Also, the extended warranty has been a mess as well. Canceled after 2.5 weeks. Charged for a second month and they said we would be refunded a prorated amount and nothing. The warranty company website says the dealership will refund, apparently not this one.
Will not be returning for future vehicles because of this and am encouraging those I know to look elsewhere to avoid the hassle.
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August 2024 by Bruce Cecil
***OUTSTANDING SERVICE DEPARTMENT***
I could not have had a better experience with Nelson's service department!
I had originally put my vehicle in for service at Nissan in Muskogee. After a week of having it, they had not diagnosed the two trouble lights that I had and had only "cleaned the battery." Frustrated, I picked up my vehicle and took it to Nelson. It was the best decision I could have made.
Awdin took in the vehicle and explained that he would have it diagnosed that day or the next. I received a text later that day from Awdin providing his direct telephone number and offering his service if I had any questions.
On day two, approximately mid day, I received a text with a VIDEO of the technician reviewing MY VEHICLE! I was astounded! The technician walked through the vehicle and demonstrated the part that he was reviewing and why it needed to be addressed. In addition, he showed the remaining components of the inspection that he performed and if the items had passed, failed, or recommended service but not required. It made my decision to move forward exceptionally easy.
Unfortunately, there were a couple of extensive repairs that needed to be performed along with several fluid changes that were recommended. On day four (4), Awdin corresponded and explained that he was shooting to have the vehicle completed that day, or the next day.
On the morning of day five (5), the vehicle was ready for pickup.
I have owned Mercedes Benz cars in the past and have not received the level of outstanding service that I did at Nelson Nissan with Awdin and the technician.
I could not have asked for a better experience! I would happily recommended their service to anyone needing it, and I will definately consider purchasing my next Nissan at Nelson.
Thank you for such a great experience!!!
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August 2024 by Justin Rago
Conner Avery was extremely pleasant to deal with. No pressure sales like any other dealership and was upfront about any issues we ran across. Will definitely be returning when it's time to trade in!
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August 2024 by Trevor Roberts
Just bought my first new car today! Connor Avery was very helpful and helped get me in my new ride quickly, thank you!!!
