RCB Bank is praised for its simple and easy-to-use services, along with good customer service. Customers appreciate quick and correct answers to questions, and staff are described as kind and knowledgeable. Many reviews highlight positive experiences with personal and business banking, including mortgage assistance and loan applications. One customer mentioned that a representative walked them through a complicated home purchase process, making it smooth and stress-free. Another reviewer shared that staff responded promptly and explained each step clearly during loan applications. RCB Bank has been a reliable choice for many, especially for those who have banked there for years. However, some challenges were noted. Online banking can be difficult, especially since there are few branches, making in-person visits sometimes inconvenient. Customers also experienced long wait times on the phone and difficulty knowing where they can use their RCB debit cards without fees. Despite these issues, the overall impression is that RCB Bank offers friendly and helpful service, with staff willing to assist with various banking needs. The bank is recommended for its straightforward approach and attentive customer care.
Simple, easy to use. Good customer service. Questions answered quickly and correctly.If you are going out of area, LET THEM KNOW. That is the only issue and is a security protection for YOUR benefit.
December 2023
I have known Grant for years. He has helped me with my personal mortgage and several clients as well. Every experience has been positive, I would highly recommend him!
December 2022
We've been using RCB for over 20 years and they have always been efficient and friendly.
